Application Lead

3 weeks ago

Delhi, India ICICIDirect Full time

Role

: Institutional Business IT Applications Lead / Market App lead / Technology Lead

Location

: Prabhadevi.

Departmen t : Information Technology – Institutional Business

Experience

:10+ years in IT with significant exposure to institutional trading platforms

Role Overview:

The Institutional Business IT Applications Head will lead the technology function supporting key institutional trading and business applications such as Flex, Greek, Omnesys, TCS, and other front-to-back systems. The role entails overseeing Level 3 (L3) support, managing Level 1 (L1) and Level 2 (L2) support teams, ensuring uptime and performance of critical platforms, and facilitating regulatory and exchange-related approvals. The incumbent will collaborate closely with business, operations, and external vendors to align technology solutions with institutional business goals. This role will also have full ownership of Beginning-of-Day (BOD) and End-of-Day (EOD) application readiness and completion.

Key Responsibilities:

Oversee application lifecycle and support for Flex, Greek, Omnesys, TCS, and other institutional systems.
Ensure optimal performance, scalability, and stability of platforms in alignment with business requirements.
Coordinate with vendors and internal teams for issue resolution, upgrades, and customizations.
Lead L3 support for critical incident handling and root cause analysis.
Supervise and mentor L1 and L2 support teams, ensuring efficient day-to-day operational support.
Establish and enforce SLAs for issue resolution and system availability.
Take end-to-end ownership of BOD and EOD processes, ensuring all systems are production-ready before market open and properly closed post-market.
Liaise with trading desks, compliance, and operations to translate business needs into technology solutions.
Manage exchange-related integrations, certifications, and regulatory approvals (e.g., from NSE, BSE , MCX & NCDX).
Prepare and review documentation required for audits and exchange reporting.
Build and manage a high-performing application support and development team.
Define team KPIs, provide performance feedback, and guide professional development.
Drive key IT projects, migrations, or deployments relevant to institutional business.
Implement change management processes and ensure minimal disruption to production systems.
Handson experience on Algo Trading.

Qualifications & Experience:

Bachelor’s or Master’s in Computer Science, Information Technology, or related field.
10+ years of experience in IT roles, with at least 4 years in a leadership capacity.
Strong understanding of institutional trading platforms like Flex, Greek, Omnesys, and TCS.
Proven experience managing multi-tier support teams (L1, L2, L3).
Experience handling exchange approval processes and compliance in the capital markets domain.
NISM certificate-7 –will add advantage if have.

Key Skills:

Deep understanding of financial markets and institutional trading workflows
Incident, problem, and change management (ITIL certification is a plus)
Strong analytical, communication, and vendor management skills
Ability to work in a fast-paced, regulated environment with tight deadlines
Familiarity with FIX protocol, APIs, and order management systems

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