Apply in 3 Minutes Admission Counselor

3 days ago

Manjeri KL IN Fintalim Full time

At Edutalim international education we are redefining education by making high-quality learning accessible and impactful As a Team Lead you will play a crucial role in guiding and managing a team to deliver exceptional learner experiences ensure operational excellence and support our mission of transforming education through technology You will supervise daily activities motivate your team and ensure goals are met efficiently while maintaining the highest standards of service for our students and partners Key Responsibilities Provide clear leadership direction and day-to-day support to the team Plan assign and monitor work to ensure high-quality service delivery to learners Conduct regular team meetings to share updates clarify goals and resolve challenges Support recruitment onboarding and training of new team members Track team performance against key metrics e g student satisfaction course completion rates Serve as the first point of escalation for student issues ensuring swift and effective resolution Foster a learner-centric and collaborative culture within the team Identify and recommend process improvements to enhance efficiency and learner experience Ensure adherence to Careerline Academy s policies quality standards and compliance requirements Collaborate with other departments Academic Content Tech Sales Marketing to align on goals and deliver seamless service Job Types Full-time Permanent Pay 10 803 16 - 27 313 73 per month Benefits Cell phone reimbursement Paid sick time Education Bachelor s Required Experience SALES 1 year Required Location Manjeri Kerala Required Work Location In person

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