Senior Database Administrator

About us

Founded in 2008, CitNOW is an innovative, enterprise-level software product suite that allows automotive dealerships globally to sell more vehicles and parts more profitably. CitNOW's app-based platform provides a secure, brand-compliant solution – for dealers to build trust, transparency and long-lasting relationships.

CitNOW Group was formed in 2021 to unite a portfolio of 12 global software companies leveraging innovation to aid retailers and manufacturers in delivering an outstanding customer experience. We have over 300 employees worldwide who all contribute to our vision to provide market-leading automotive solutions to drive efficiencies, seamlessly transforming every customer moment.

The CitNOW Group is no ordinary technology company, we live a series of One Team values and this guiding principle forms the foundation of CitNOW Group's award winning, collaborative and inclusive culture. Recognised recently within the Top 25 Best Mid Sized Companies to work for within the UK, we pride ourselves on being a great place to work.

About the role

We are seeking a highly experienced Senior Database Administrator to own the performance, availability and security of our growing fleet of databases across MSSQL, PostgreSQL and AWS-managed services.

This individual will play a key role in designing scalable data architectures, ensuring high availability and supporting development teams with optimised queries and resilient data pipelines.

Key responsibilities:

Database Administration & Operations

- Maintain, monitor, and tune production and staging MSSQL and PostgreSQL databases
- Manage high availability, backups, restores, replication, and disaster recovery strategies
- Ensure uptime and performance SLAs are met across cloud and hybrid environments

AWS Cloud Expertise

- Administer RDS, Aurora, and EC2-hosted database instances.
- Monitor database performance using CloudWatch, Performance Insights, and third-party tools

Data Architecture & Design

- Work with engineering teams to model new schemas, optimize indexes, and review queries
- Implement and enforce best practices in database normalization, partitioning, and data lifecycle management

Security & Compliance

- Ensure data encryption, access controls, and audit logging are in place and compliant with company policies
- Support GDPR/SOC 2/ISO 27001 initiatives with appropriate database controls and evidence collection

Collaboration & Mentoring

- Provide database guidance to developers and DevOps teams during code reviews and deployments
- Share knowledge, mentor junior DBAs, and improve documentation and internal tooling

Required skills & experience

- 10+ years of DBA experience, including at least:
- 5+ years with MSSQL Server (SQL Agent, SSIS, performance tuning)
- 5+ years with PostgreSQL (query optimization, extensions, logical replication)
- Strong hands-on experience with AWS database services: RDS, Aurora, S3, and IAM integration
- Solid understanding of SQL query optimization, execution plans, and troubleshooting slow queries
- Proven track record of managing production-grade environments with strict uptime SLAs
- Familiarity with infrastructure-as-code and automation using tools like Terraform or Ansible

Nice-to-have qualifications:

- Experience with NoSQL databases (e.g., DynamoDB, Redis, Mongo)
- Exposure to CI/CD pipelines with database change management tools (Flyway, Liquibase)
- Knowledge of containerized database deployments (e.g., PostgreSQL on Kubernetes)
- Certification in AWS (e.g., AWS Certified Database – Specialty)

In addition to a competitive salary, our benefits package is second to none. Employee wellbeing is at the heart of our people strategy, with a number of innovative wellness initiatives such as flexi-time, where employees can vary their start and finish times within our core business hours and/or extend their lunch break by up to 2 hours per day. Employees also benefit from an additional two half days paid leave per year to focus on their personal wellbeing.

We recognise the development of our people is vital to the ongoing success of the business and proudly promote a culture of continuous learning and improvement, along with opportunities to develop and progress a successful career with us.

The CitNOW Group is an equal opportunities employer that celebrates diversity across our international teams. We are passionate about creating an inclusive workplace where everyone's individuality is valued.

View our candidate privacy policy here - CitNOW-Group-Candidate-Privacy-Policy.pdf (citnowgroup.com)

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