Senior After-Sales Support Manager
2 days ago
About the Role We are looking for a Senior After-Sales Support Manager with strong experience in managing on-site service teams and supporting customers in the oil & gas industry. The ideal candidate will be an expert in instrumentation products and will lead our after-sales function to ensure high customer satisfaction, timely service delivery, and long-term client relationships. Key Responsibilities - Lead & Manage Service Teams - - Manage, mentor, and develop on-site service engineers and technicians across multiple customer locations. - Plan and allocate resources for installation, commissioning, troubleshooting, and maintenance activities. - Monitor team performance using clear KPIs (response time, resolution time, uptime, etc.). - Customer & Stakeholder Management - - Act as the primary point of contact for key customers for all after-sales and service-related matters. - Understand client requirements, operating conditions, and pain points, and translate them into actionable service plans. - Handle escalations professionally and ensure issues are closed with sustainable solutions. - Technical Expertise – Oil & Gas Instrumentation - - Provide expert support on instrumentation products such as transmitters, sensors, valves, controllers, analyzers, PLC/SCADA interfaces, and related systems. - Guide the team in diagnosing complex issues and recommending corrective and preventive actions. - Support pre-sales and sales teams with technical insights, site feedback, and application-oriented solutions. - Service Operations & Process Excellence - - Oversee preventive and breakdown maintenance schedules at customer sites. - Ensure proper documentation of service reports, site visit logs, and technical findings. - Drive continuous improvement in service processes, spares planning, and turnaround time. - Commercial & Contract Management - - Support in negotiating and managing AMCs (Annual Maintenance Contracts) and service-level agreements. - Track and control service costs, optimize resource utilization, and contribute to after-sales revenue targets. - Compliance, Safety & Quality - - Ensure adherence to HSE (Health, Safety & Environment) guidelines at all customer locations. - Ensure compliance with industry standards and internal quality procedures.
-
Senior After-Sales Support Manager
2 days ago
Agra, India RESPO PRODUCTS Full timeAbout the RoleWe are looking for a Senior After-Sales Support Manager with strong experience in managing on-site service teams and supporting customers in the oil & gas industry. The ideal candidate will be an expert in instrumentation products and will lead our after-sales function to ensure high customer satisfaction, timely service delivery, and long-term...
-
Senior After-Sales Support Manager
15 hours ago
Agra, India RESPO PRODUCTS Full timeAbout the RoleWe are looking for a Senior After-Sales Support Manager with strong experience in managing on-site service teams and supporting customers in the oil & gas industry. The ideal candidate will be an expert in instrumentation products and will lead our after-sales function to ensure high customer satisfaction, timely service delivery, and long-term...
-
Senior After-Sales Support Manager
1 day ago
Agra, India RESPO PRODUCTS Full timeAbout the RoleWe are looking for a Senior After-Sales Support Manager with strong experience in managing on-site service teams and supporting customers in the oil & gas industry. The ideal candidate will be an expert in instrumentation products and will lead our after-sales function to ensure high customer satisfaction, timely service delivery, and long-term...
-
Senior After-Sales Support Manager
2 days ago
Agra, India RESPO PRODUCTS Full timeAbout the RoleWe are looking for a Senior After-Sales Support Manager with strong experience in managing on-site service teams and supporting customers in the oil & gas industry. The ideal candidate will be an expert in instrumentation products and will lead our after-sales function to ensure high customer satisfaction, timely service delivery, and long-term...
-
Senior After-Sales Support Manager
15 hours ago
Agra, India RESPO PRODUCTS Full timeAbout the RoleWe are looking for a Senior After-Sales Support Manager with strong experience in managing on-site service teams and supporting customers in the oil & gas industry. The ideal candidate will be an expert in instrumentation products and will lead our after-sales function to ensure high customer satisfaction, timely service delivery, and long-term...
-
Senior After-Sales Support Manager
10 hours ago
Agra, India RESPO PRODUCTS Full timeAbout the RoleWe are looking for a Senior After-Sales Support Manager with strong experience in managing on-site service teams and supporting customers in the oil & gas industry. The ideal candidate will be an expert in instrumentation products and will lead our after-sales function to ensure high customer satisfaction, timely service delivery, and long-term...
-
Senior After-Sales Support Manager
2 days ago
Agra, Uttar Pradesh, India, Uttar Pradesh RESPO PRODUCTS Full timeAbout the RoleWe are looking for a Senior After-Sales Support Manager with strong experience in managing on-site service teams and supporting customers in the oil & gas industry. The ideal candidate will be an expert in instrumentation products and will lead our after-sales function to ensure high customer satisfaction, timely service delivery, and long-term...
-
Medical Office After Hours Support Professional
5 hours ago
agra, India beBeeMedical Full timeAbout Our Team MemberWe are seeking a dependable and highly skilled Virtual Medical Assistant with experience in front desk operations and after-hours medical office calling for a US-based healthcare organization.The ideal candidate will have 2–3 years of relevant experience, strong communication skills, and the ability to work independently while...
-
Sales and support associate
2 weeks ago
Agra, India Grow Your Staff Full timeGrow Your Staff is looking for a Sales and Support Associate for a US-based independent board game publisher focused on developing interactive business simulation games. This is a full-time remote position. The role will have excellent growth opportunities. You will be directly working with the team based in New Hampshire, USA. Experience required: 5-8 years...
-
Senior Third-Party Risk Manager
1 week ago
agra, India beBeeThirdPartyRisk Full timeJob Description OverviewThe incumbent is responsible for leading the strategic development and implementation of a Third-Party Risk Management Framework across the organization.Design and deploy a firm-wide TPRM framework, including an outsourcing governance model.Manage the ongoing TPRM program, integrating risk assessment and mitigation strategies for new...
