Operation Supervisor

2 days ago

Sangli, Maharashtra, India Rapid Job Sountions Full time

Job Title Manager Supervisor Night Shift Location Sangli Maharashtra Experience 3-5 Years Shift Timing Night Shift Aligned with US Time Zone Industry US Mortgage - Property Valuation Services Job Type Full-Time On-site Company Overview We are a leading provider of property valuation support services for the US mortgage market specializing in assisting real estate appraisers lenders and AMCs with accurate and timely valuation reports As part of our growing operations in India we are looking for a capable and experienced Supervisor to manage our evening operations from the Sangli office Job Summary The Supervisor will oversee a team of valuation analysts involved in processing property appraisal data ensuring reports are completed accurately and on schedule This role requires strong leadership skills an understanding of BPO KPO operations and preferably some exposure to the US real estate or mortgage valuation process Key Responsibilities Manage and supervise a team working on US property valuation reports Monitor workflow to ensure turnaround time TAT quality standards and client SLAs are met Coordinate shift activities assign tasks and provide performance feedback Collaborate with US-based clients and internal teams to address queries or escalations Conduct regular team meetings training and performance evaluations Ensure accurate documentation and reporting for the shift Required Skills Qualifications Graduate in any stream preference for candidates with a real estate finance or commerce background 3-5 years of experience in a supervisory or team lead role preferably in BPO KPO or US mortgage-related work Exposure to valuation mortgage processing or real estate operations is a strong advantage Excellent communication and team management skills Proficient with MS Office tools especially Excel and online data systems Flexible to work in the PM shift evening night aligned with US business hours Preferred Background Experience working with US clients or knowledge of the US property appraisal process e g understanding of appraisal forms comps MLS county data etc Background in BPO data processing or valuation support services Job Types Full-time Permanent Pay 300 000 00 - 600 000 00 per year Benefits Health insurance Leave encashment Life insurance Paid sick time Paid time off Provident Fund Experience Operation Supervisior 6 years Required US Mortagage 6 years Required Loan processing 6 years Required Work Location In person

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