Sales Manager

- Level & Experience: Mid senior; ideally 7-10 years of experience in enterprise or B2B software sales, with at least 3-4 years leading a small sales team. The person should have a proven track record of meeting revenue quotas and building client relationships in HR tech, SaaS, or a related - - Reporting Structure: Reports directly to the Managing Director or CEO. Oversees a small team of sales executives/associates (3-5 people) and coordinates with the Business Development Director on strategic initiatives. - Why this role: A Sales Manager is responsible for leading the sales team to achieve revenue goals, creating sales strategies, monitoring performance, managing client relationships, and providing guidance to team members - . This is distinct from a sales executive role, which focuses on executing individual dealstaggd.in Role & Responsibilities The Sales Manager should embody both leadership and hands on selling: 1. Set revenue targets and sales plans - Analyse historical performance, market trends and team capacity to set clear, achievable sales goals 2. . Develop quarterly and monthly sales plans and adjust them based on performance metrics and feedback. 3. Lead and mentor the sales team - Train, coach and motivate sales executives. Provide continuous training to close skill gaps and adapt to evolving customer needs. 4. Generate and qualify leads - Work with the BD Director to identify target segments, then use on ground methods (cold calling, door to door visits, networking events) to build a high quality pipeline 5. Present and negotiate - Demonstrate the product's value by tailoring pitches and demos to the client's needs. 6. ; handle negotiations and close deals to meet or exceed targets. 7. Monitor performance and report - Use CRM tools to track the team's progress, maintain client records, and submit regular revenue forecasts and reports to leadership. 8. Recruit and scale the team - Participate in hiring additional sales associates and ensure they are onboarded effectively 9. Customer relationship management - Foster strong client relationships, ensuring satisfaction and identifying opportunities for upselling or renewals 10. Collaborate with BD & Product teams - Provide feedback from clients to guide product development and marketing; align sales execution with broader business development initiatives. Supporting Roles: Sales Executives / Field Sales Associates - Level: 3-5 years of B2B sales experience, with strong communication and relationship building skills. - Responsibilities: Execute direct sales activities: generate leads through cold calls and networking; present products and demos; collect customer data; follow up with leads; negotiate and close deals; maintain CRM entries; provide after sales support - Goals: Achieve individual monthly revenue quotas, maintain a healthy pipeline, and ensure high customer satisfaction. Goals and KPIs To align with the company's target of 36 Cr in 9 months, the Sales Manager's goals should include: 1. Revenue Achievement: Deliver monthly revenue targets that cumulatively reach 36 Cr by the end of the 9 month period. 2. New Customer Acquisition: Secure X new enterprise clients per month (set a specific number based on conversion rates and market size) and ensure customer onboarding satisfaction. 3. Team Performance: Ensure every sales associate meets at least 90 % of their monthly quota; maintain high morale and reduce turnover. 4. Pipeline Health: Maintain a qualified pipeline that is at least 3 the monthly revenue target. 5. Customer Retention & CSAT: Achieve customer satisfaction (CSAT) scores above 90 % and low churn through diligent account management and support. 6. Reporting & Forecast Accuracy: Provide accurate weekly and monthly forecasts, with variance less than 5 % between forecasted and actual revenue.