Duty Manager

JLL empowers you to shape a brighter way Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services advisory and technology for our clients We are committed to hiring the best most talented people and empowering them to thrive grow meaningful careers and to find a place where they belong Whether you ve got deep experience in commercial real estate skilled trades or technology or you re looking to apply your relevant experience to a new industry join our team as we help shape a brighter way forward Duty Manager - Technical Role Overview The Technical Duty Manager is responsible for ensuring the smooth operation maintenance and safety of all technical systems and infrastructure within the tech park This includes HVAC electrical plumbing fire safety elevators and Building Management Systems BMS The TDM acts as the first point of contact for technical escalations and coordinates with internal teams and external vendors to resolve issues efficiently Key Responsibilities 1 Operations Maintenance Oversee daily operations of all technical systems HVAC electrical plumbing elevators etc Monitor and manage BMS for real-time alerts and system performance Ensure timely preventive and corrective maintenance activities Conduct routine inspections of equipment and infrastructure 2 Vendor Contractor Management Coordinate with service providers for specialized maintenance e g coil cleaning elevator servicing Review and approve work permits and ensure compliance with safety protocols Track vendor performance and escalate delays or quality issues 3 Emergency Response Troubleshooting Act as the technical lead during emergencies e g power outages system failures Provide immediate troubleshooting support and escalate to senior management or OEMs when needed Maintain logs of incidents and corrective actions taken 4 Compliance Safety Ensure adherence to statutory regulations fire safety electrical safety environmental norms Conduct risk assessments and implement mitigation measures Support audits and inspections by regulatory bodies 5 Team Coordination Supervision Supervise technical staff and assign daily tasks Conduct training sessions on SOPs safety and equipment handling Foster a culture of accountability and continuous improvement 6 Reporting Documentation Maintain daily shift logs incident reports and maintenance records Submit periodic reports on system health energy consumption and maintenance KPIs Recommend upgrades or replacements based on asset lifecycle analysis 7 Stakeholder Communication Liaise with facility managers tenants and internal departments for issue resolution Provide updates on ongoing technical activities and expected timelines Handle escalations professionally and ensure closure with proper documentation Skills Qualifications Degree Diploma in Electrical Mechanical Engineering or Facility Management 5 years of experience in technical operations preferably in commercial real estate or tech parks Strong knowledge of HVAC BMS fire systems and electrical infrastructure Excellent problem-solving communication and vendor management skills Familiarity with CMMS Computerized Maintenance Management Systems is a plus Location On-site -Bengaluru KA Scheduled Weekly Hours 48 If this job description resonates with you we encourage you to apply even if you don t meet all of the requirements We re interested in getting to know you and what you bring to the table JLL Privacy Notice Jones Lang LaSalle JLL together with its subsidiaries and affiliates is a leading global provider of real estate and investment management services We take our responsibility to protect the personal information provided to us seriously Generally the personal information we collect from you are for the purposes of processing in connection with JLL s recruitment process We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons We will then delete it safely and securely For more information about how JLL processes your personal data please view our For additional details please see our career site pages for each country For candidates in the United States please see a full copy of our Equal Employment Opportunity policy Jones Lang LaSalle JLL is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and or overall selection process - you may email us at This email is only to request an accommodation Please direct any other general recruiting inquiries to our page I want to work for JLL