Sr. Software Development Engineer in Test, Incident Management

Job Description

About Netskope

Today, there&aposs more data and users outside the enterprise than inside, causing the network perimeter as we know it to dissolve. We realized a new perimeter was needed, one that is built in the cloud and follows and protects data wherever it goes, so we started Netskope to redefine Cloud, Network and Data Security.

Since 2012, we have built the market-leading cloud security company and an award-winning culture powered by hundreds of employees spread across offices in Santa Clara, St. Louis, Bangalore, London, Paris, Melbourne, Taipei, and Tokyo. Our core values are openness, honesty, and transparency, and we purposely developed our open desk layouts and large meeting spaces to support and promote partnerships, collaboration, and teamwork. From catered lunches and office celebrations to employee recognition events and social professional groups such as the Awesome Women of Netskope (AWON), we strive to keep work fun, supportive and interactive. Visit us at Netskope Careers. Please follow us on LinkedIn and Twitter@Netskope.

About The Role

Please note, this team is hiring across all levels and candidates are individually assessed and appropriately leveled based upon their skills and experience.

Netskope Incident Management System (IMS) product line is a solution that provides a workflow to Incident Analysts so that they can handle sensitive data/incidents without impacting the security posture of the organisation. IMS is a complex product working at high scale and a very high SLA. This solution handles close to a billion incidents per month wherein we deal with hundreds of Terabytes of data.

Whats In It For You

- Impactful Work: Contribute to a critical security product line that directly deals with sensitive enterprise data.
- Innovation: Work on cutting-edge technologies in both public and private cloud.
- Career Growth: Opportunities for technical leadership and mentorship within a rapidly growing security company.
- Collaborative Environment: Join a talented team of engineers passionate about solving complex security challenges.

Key Responsibilities

- Review product design and suggest improvements from testability and user perspective
- Design and deliver effective and automatable test plans.
- Write test automation which can execute on large parallelized CI/CD Infrastructure
- Be an effective code reviewer for automation and product code.
- Analyze and recommend the right tools for automation.
- Simulate negative scenarios and perform chaos testing
- Handle customer escalations, perform root cause analysis and drive customer issues to closure from QE perspective.
- Work closely with the development team, product management and other stakeholders in various phases of product development to ensure alignment with strategy, planning, risks and mitigations.
- Handle on-call responsibilities

Required Skills And Experience

- Minimum 6 years of experience preferably a mix of SDET and product testing.
- Strong expertise in programming languages like Python or Java or Go (Python preferred).
- Experience in designing test framework
- Strong expertise in RESTful Web Service automation and Day-1 automation readiness.
- Deep knowledge in containerization technologies like Docker, Kubernetes, and cloud platforms like AWS/GCP
- System/server side experience for troubleshooting and strong knowledge of Linux.
- Understanding of technologies like Redis, Kafka, Ceph and NoSQL databases.
- Good working experience in CI/CD tools like Jenkins, Spinnaker, Drone etc.
- Should have worked on a cloud based product and have addressed reliability, resiliency and scale related problems
- Working knowledge of git or other version controlling tools.

Additional Skills

- Eager to learn new products and technologies
- Strong verbal and written communication skills. Able to communicate in an open, transparent and consistent manner with team and co-workers.
- Determined and ever ready to roll up sleeves to respond to the needs of customers proactively and promptly.
- Achievement oriented and willing to take responsibility for their own actions.
- Believe in innovation and out-of-the box thinking to foster originality of ideas.

Education

- BSCS or equivalent required, MSCS or equivalent strongly preferred

Netskope is committed to implementing equal employment opportunities for all employees and applicants for employment. Netskope does not discriminate in employment opportunities or practices based on religion, race, color, sex, marital or veteran statues, age, national origin, ancestry, physical or mental disability, medical condition, sexual orientation, gender identity/expression, genetic information, pregnancy (including childbirth, lactation and related medical conditions), or any other characteristic protected by the laws or regulations of any jurisdiction in which we operate.

Netskope respects your privacy and is committed to protecting the personal information you share with us, please refer to Netskope&aposs Privacy Policy for more details.

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