Client Services Manager

Job Description

Client Services Manager - Hyderbad

M Moser Associates is looking for a Client Services Manager to support our Business Development initiatives. At M Moser Associates, we design physical, social and digital environments that enable the business transformations of global organizations. These are exciting times in our firm's history, now operating in more locations around the world, working with a more diverse group of clients, we are making a greater impact in more ways than ever before

The Client Services Manager role is crucial to the growth of our business. It is the job of the Client Services Manager to generate new business opportunities, nurture strong relationships with existing clients; and strengthen and promote the M Moser brand.

Primary Responsibilities:

- Generating New Leads: Identifying, pursuing and appealing to M Moser's target clients
- Market Research: Gathering and analyzing market and industry intelligence, metrics, and trends and new opportunities for new business to help determine desirability and winnability. When an opportunity is considered desirable and winnable, the objective of research is to turn a cold call into a warm call
- Cold & Warm Calling: Calling new lead opportunities to open the door for inclusion in new projects and booking first appointments
- Courting Perspective Clients: Following up on business opportunities; setting up meetings; proposing, organizing and executing various marketing initiatives
- Earning the Clients Trust: Establishing and proactively maintaining strong professional relationships with key decision makers and influencers within the local market
- Capturing Projects: Prepare and deliver presentations that offer insights and ideas that clients and others have overlooked
- Working with Project Team Members: Capture projects and assist with managing the client throughout the work, acting as a confidant and life-line that they trust and can turn to
- Networking with Industry Professionals: Represent and promote M Moser's brand and its values in the marketplace by attending and participating in industry related events
- Client Maintenance: during the project remain informed of project process and keep in regular communication with the client to ensure they think and feel that project is progressing smoothly

As M Moser's Client Services Manager, you are a Business Development professional who not afraid to make waves, who is inspired and who is willing to push the boundaries to uncover creative new business leads; you will be someone with fire and a hunger to prove yourself and accelerate your career. You are a mature self-starter with an entrepreneurial mindset. You will be self-reflective with an eagerness to learn. You will be persistent yet professional with a strong sense of integrity. You will have exceptional people and communication skills with the ability and desire to build and maintain new relationships

Qualifications:

Bachelor degree or higher in Marketing, Business Administration/Mass Communication is preferred

4-6 years experience in sales/account management/client services in Interior Design, Furniture & finishes , Real Estate & Construction.

Next Steps:

If this sounds like the job for you, please send us your CV and a short cover letter introducing yourself

Note: M Moser is an Equal Opportunity Employer. We recognize the value of diversity in our workforce and are committed to equal opportunity. We consider all qualified employment applicants without regard to race, religion, color, gender, age, national origin, sexual orientation, gender identity, partnership status, protected veteran status, disability, or any other status protected by federal, state, or local law. Individuals who hold legal work authorization applicable to employment at M Moser Associates in the United States will be considered without regard to citizenship/aliens.

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