▷ 3 Days Left Business Analyst

3 weeks ago


Bangalore Karnataka, India GENPACT Full time

Genpact NYSE G is a global professional services and solutions firm delivering outcomes that shape the future Our 125 000 people across 30 countries are driven by our innate curiosity entrepreneurial agility and desire to create lasting value for clients Powered by our purpose the relentless pursuit of a world that works better for people we serve and transform leading enterprises including the Fortune Global 500 with our deep business and industry knowledge digital operations services and expertise in data technology and AI Inviting applications for the role of Business Analyst Claims workload balancing In this role We are seeking a highly motivated and experienced data analyst who can manage claims workforce for capacity planning and optimization of workload and ready to work in US shift 6PM to 3AM ResponsibilitiesStaff Scheduling and Planning Develop and manage assignments and approach based on queue demand ensuring optimal coverage Balance workload distribution to meet operational needs and performance targets Adjust queue management approach and assignments in real-time based on absences peaks in demand or other operational changes Forecasting Analyze historical data and trends to forecast staffing requirements and gaps Account for variables such as seasonal fluctuations promotions and business growth Real-Time Monitoring and Adjustment Monitor employee performance and operational workflows in real-time to ensure adherence to service level agreements SLAs Make immediate adjustments to staffing levels or priorities to mitigate performance issues or delays Performance Management Track key performance indicators KPIs related to staffing throughput productivity efficiency and service levels Provide insights in performance reports identify areas for improvement and suggest strategies to enhance productivity Process Optimization Identify inefficiencies or bottlenecks in the backoffice workflow Work with other operational teams to ensure best practices are consistently followed Reporting and Analysis Review and recommend adjustments based on workforce metrics attendance productivity utilization rates etc Analyze trends identify areas for improvement and make data-driven recommendations Communicate findings and insights to senior management and other stakeholders Qualifications we seek in you Minimum QualificationsAny GraduateAnalytical bent of mindHands-on experience on data analysisHands-on experience in MS excelRelevant years of overall experiencePreferred Qualifications SkillsAdvanced excel knowledgePowerBI knowledgeGenpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race color religion or belief sex age national origin citizenship status marital status military veteran status genetic information sexual orientation gender identity physical or mental disability or any other characteristic protected by applicable laws Genpact is committed to creating a dynamic work environment that values respect and integrity customer focus and innovation For more information visit Follow us on Twitter Facebook LinkedIn and YouTube Furthermore please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way Examples of such scams include purchasing a starter kit paying to apply or purchasing equipment or training



  • Bangalore, Karnataka, India Novo Nordisk Full time

    By continuing to use and navigate this website you are agreeing to the use of cookies Accept Close Press Tab to Move to Skip to Content Link Search by Keyword Search by Location Loading Category Select how often in days to receive an alert Select how often in days to receive an alert Associate...


  • Bangalore, Karnataka, India Amazon Full time

    DESCRIPTIONAlexa AI Team in Bangalore is seeking a Business Analyst to support metrics development insight generation analytical solution building using LLM as a judge methods for Alexa s business products This is an opportunity to help shape the scientific direction using state of the art LLM based solutions for a product with global impact Key job...


  • Bangalore, Karnataka, India Amazon Full time

    DESCRIPTIONBenchmarking and Pricing Insights BPI part of Pricing Pricing Shared Services 3P Pricing Retail Pricing is seeking a self-driven Business Analyst with a good owner s mindset relentless customer advocacy and frontline obsession to build and manage data lakes and dashboards that measure and publish Price competitive metrics in collaboration...


  • Bangalore, Karnataka, India CIEL HR Full time

    About Comapny First thing first we are happy to share our success in hitting the 15M Series A Fundraise milestone and we are all set to launch our rocket higher is a diverse team of problem solvers who believe that Digital Finance is the most effective way to drive financial inclusion our infrastructure is used by over 80 companies to deliver...


  • Bangalore, Karnataka, India Empower Annuity Insurance Full time

    Our vision for the future is based on the idea that transforming financial lives starts by giving our people the freedom to transform their own We have a flexible work environment and fluid career paths We not only encourage but celebrate internal mobility We also recognize the importance of purpose well-being and work-life balance Within Empower and...


  • Bangalore, Karnataka, India Wipro Full time

    We use cookies to offer you the best possible website experience Your cookie preferences will be stored in your browser s local storage This includes cookies necessary for the website s operation Additionally you can freely decide and change any time whether you accept cookies or choose to opt out of cookies to improve website s performance as well as...


  • Bangalore, Karnataka, India NatWest Group Full time

    Join us as a Data Analyst Take on a new challenge in a cutting-edge team in which you ll contribute to the analysis of complex bank franchise or function data to identify business issues and opportunities We ll look to you to provide high quality analytical input to help develop and implement innovative processes and problem resolution across the bank This...


  • Bangalore, Karnataka, India Standard Chartered Full time

    Job Summary Credit Client Risk Management CCR is an integral part of CIB The CCR mandate is to deliver best in class credit analysis monitoring and credit administration work to Stakeholder The role is responsible for conducting a thorough and comprehensive credit assessment of counterparty s credit profile proposing internal corporate rating assessment of...


  • Bangalore, Karnataka, India MUFG Full time

    About MUFG Global Service MGS MUFG Bank Ltd is Japans premier bank with a global network spanning in more than 40 markets Outside of Japan the bank offers an extensive scope of commercial and investment banking products and services to businesses governments and individuals worldwide MUFG Banks parent Mitsubishi UFJ Financial Group Inc MUFG is...


  • Bangalore, Karnataka, India ANZ Full time

    About Us At ANZ we re shaping a world where people and communities thrive driven by a common goal to improve the financial wellbeing and sustainability of our millions of customers About the Role This position is responsible for managing the key functions across Digital service function Service and Join team is our 24X7 customer servicing team that...