Scrum Master

We are Progress Nasdaq PRGS the trusted provider of software that enables our customers to develop deploy and manage responsible AI-powered applications and experience with agility and ease We re proud to have a diverse global team where we value the individual and enrich our culture by considering varied perspectives because we believe people power progress Are you an experienced Scrum Master seeking to deepen and expand your skills in an exciting global and business-centric environment As part of the IT Enterprise Program Management Office you will join a collaborative and fast-paced team applying the Scaled Agile Framework SAFe to drive complex IT solutions and services across the organization In this role your focus will be on leading multiple agile teams specializing in the Sales Journey and delivering solutions in the Salesforce com ecosystem Come join our team as a Scrum Master for our Enterprise Applications Teams Work Location Hyderabad India This role offers flexible hours while ensuring key overlap with our US-based teams availability is needed until 12 00 PM EST 9 30 PM IST on working days to foster strong cross-functional partnerships What You ll Do Lead one or more Agile Teams as a servant leader and coach fostering a culture of ownership and continuous improvement Inspire and coach teams to achieve and exceed sprint and Program Increment delivery goals Partner with the product owner in backlog refinement and prioritization Collaborate with other Scrum Masters to share learn and promote best practices across the organization Identify and help eliminate blockers enabling teams to maintain focus and momentum Ensure effective communication and collaboration between development teams product owners and stakeholders Collaborate across multiple trains working with Release Train Engineers RTE Product Owners POs Product Managers and Business Partners Facilitate Scrum ceremonies including daily scrums sprint reviews sprint planning and retrospectives Provide transparency on team progress risks and opportunities for improvement Champion a culture of continuous learning by mentoring team members facilitating Agile training sessions and promoting growth through feedback and experimentation Use Agile metrics such as velocity and cycle time to assess team performance and drive data-informed improvements In addition to core Scrum responsibilities we value Scrum Masters who bring complementary project management experience We are also looking for individuals who are curious and driven to understand the broader context of the work Scrum Masters who ask why who connect team efforts to strategic outcomes and who challenge assumptions constructively are uniquely positioned to unlock value and help teams pivot when needed What We Are Looking For Leadership Innovation Proven experience leading and inspiring high-performing Agile teams Strong ability to adapt and flex methodologies to meet team and organizational needs Demonstrate initiative beyond standard facilitation duties by leading key delivery phases such as UAT Training and Enablement and driving smaller cross-functional projects to ensure effective coordination and stakeholder alignment Qualification and Expertise Bachelor s degree in Computer Science Information Technology or a related field preferred A minimum of 4 years of professional experience within the Salesforce ecosystem including direct experience supporting Agile teams working with Salesforce CPQ solutions and Quote-to-Cash business processes Extensive experience with Agile frameworks Scrum SAFe Kanban etc Proficient in Agile tools like Jira Software familiarity with Asana is a plus SAFe project management related certification is a plus SAFe PMP PSM CSM or equivalent Strategic Mindset Business Acumen Strong ability to align team efforts with business objectives and drive value delivery Data-driven decision-making skills with the ability to interpret Agile metrics and provide actionable insights We are seeking individuals who naturally think beyond tasks and timelines with an instinct to explore how team deliverables contribute to broader business strategy and customer outcomes Stakeholder Management Exceptional communication and facilitation skills with the ability to engage stakeholders at all levels Strong conflict resolution and negotiation skills to navigate complex team and stakeholder dynamics High emotional intelligence to build trust foster open communication and create psychologically safe environments Problem-Solving Continuous Improvement Proactive problem-solver with a relentless focus on removing impediments Experience leveraging retrospectives and performance indicators to drive improvements If this sounds like you and fits your experience and career goals we d be happy to chat What we offer in return is the opportunity to experience a great company culture with wonderful colleagues to learn from and collaborate with and also to enjoy Compensation Competitive remuneration package Employee Stock Purchase Plan Enrolment Vacation Family and Health 30 days of earned leave An extra day off for your birthday Various other leaves like marriage leave casual leave maternity and paternity leave Premium Group Medical Insurance for employees and five dependents personal accident insurance coverage life insurance coverage Professional development reimbursement Interest subsidy on loans - either vehicle or personal loans Health club reimbursement