Branch Manager

3 days ago


Thane Mumbai, India V Konnect Full time

Job Description Key Responsibilities: Branch Leadership & Sales Management - Lead the branch team to meet and exceed sales and revenue targets - Drive business across retail banking products including Liabilities (CASA), Retail Assets, Insurance, and Investment products - Ensure delivery of a strong customer value proposition and maintain high service standards Team Management & Development - Build, manage, and mentor high-performing teams to achieve business objectives - Conduct regular training and performance reviews for staff - Foster a positive, performance-oriented work culture Customer Experience & Relationship Management - Ensure superior customer service and manage high-value customer relationships - Implement strategies to enhance client engagement and customer retention - Address escalated service issues and resolve them efficiently Branch Operations & Compliance - Ensure efficient branch operations and cost-effective resource management - Monitor compliance with banking regulations, internal policies, and audit requirements - Maintain operational risk controls and ensure timely reporting and documentation


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