Production Support Engineer

3 weeks ago


Bengaluru India Awign Full time

Job Description Job Description: We are looking for an experienced Production Support Engineer with strong expertise in the Microsoft technology stack (.NET, Azure) and hands-on experience in US Healthcare domain applications. The ideal candidate will be responsible for ensuring the stability, reliability, and performance of production systems while working closely with development and operations teams. Location: Chennai, Pune, Bangalore, Hyderabad, chennai & Vadodara Key Responsibilities: - Provide L2/L3 production support for healthcare applications built on the MS technology stack. - Monitor, troubleshoot, and resolve application and infrastructure issues in a timely manner. - Work with cross-functional teams to ensure high availability and optimal performance of production systems. - Analyze recurring incidents and implement preventive measures. - Support deployment activities, patches, and releases in coordination with DevOps and QA teams. - Prepare and maintain documentation for production processes, incident resolutions, and system changes. - Ensure adherence to SLAs and compliance with healthcare data security and privacy standards (e.g., HIPAA). Required Skills & Experience: - Strong hands-on experience with .NET Framework/Core and Azure Cloud Services (App Services, Azure SQL, Azure Functions, etc.). - Solid understanding of US Healthcare domain (EHR, Claims, Enrollment, or similar modules). - Expertise in production support, application monitoring, and performance tuning. - Familiarity with incident management and ticketing tools (e.g., ServiceNow, JIRA). - Strong analytical and troubleshooting skills with a proactive approach. - Excellent communication skills and ability to work in a fast-paced environment. Preferred Qualifications: - Knowledge of DevOps tools (CI/CD pipelines, Azure DevOps). - Experience with database management (SQL Server, stored procedures, query optimization). - Familiarity with ITIL practices.



  • Bengaluru, Karnataka, India Data Engineer Academy Full time US$ 60,000 - US$ 1,20,000 per year

    We're Hiring:Cloud/Snowflake Support Engineer( SME Coach)Remote | Full Time | 7AM EST to 3PM EST| Pay: $ /MonthlyAbout the OpportunityThis role is a blend of a Subject Matter Expert (SME) and support engineer. The primary responsibility is to clear project issues for students while working on multiple projects involving AWS, Snowflake, and dbt. The engineer...


  • Bengaluru, India Exotel Full time

    Job Description About the Role As a Product Support Engineer, you will be the first line of technical engagement for customers using Exotel's cloud telephony, communication APIs, and customer engagement platform. Your role is critical in ensuring customers receive timely, accurate, and empathetic support while you help them troubleshoot issues, understand...


  • India Astra Security Full time

    About Astra: Astra is a cybersecurity SaaS company that makes otherwise chaotic pentests a breeze with its one-of-a-kind AI-led offensive Pentest Platform. Astra's continuous vulnerability scanner emulates hacker behavior to scan applications for 15,000+ security tests. CTOs and CISOs love Astra because it helps them to achieve continuous security at scale,...


  • India Astra Security Full time

    About Astra:Astra is a cybersecurity SaaS company that makes otherwise chaotic pentests a breeze with its one-of-a-kind AI-led offensive Pentest Platform. Astra's continuous vulnerability scanner emulates hacker behavior to scan applications for 15,000+ security tests.CTOs and CISOs love Astra because it helps them to achieve continuous security at scale,...


  • Bengaluru, India Zeno Full time

    Job Description The role is within the Vehicle Integration Team for supporting & managing existing current projects. As a Current Project Support Engineer aka Existing Product Support Engineer (EPS), you will be responsible for managing and resolving field issues across Zeno's deployed vehicles. Location: Bengaluru, India WFO 5 days a week Start Date:...


  • India Everise Full time ₹ 4,00,000 - ₹ 12,00,000 per year

    Company OverviewJoin us on our mission to elevate customer experiences for people around the world. As a member of the Everise family, you will be part of a global experience company that believes in being people-first, celebrating diversity and incubating innovation. Our dedication to our purpose and people is being recognized by our employees and the...


  • Bengaluru, India Zscaler Full time

    Job Description About Zscaler Zscaler accelerates digital transformation so our customers can be more agile, efficient, resilient, and secure. Our cloud native Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Here, impact in your role matters...


  • Bengaluru, India More Retail Private Limited Full time

    Job Description About More Retail Private Ltd (MRPL) MRPL is one of India's largest and fastest-growing Omni Channel Food & Grocery retailers. MRPL is committed to building India's most customer-obsessed business with the world's best omnichannel food and grocery experience and all of this on a massive scale. What you'll actually do: Debug production issues,...


  • India BrightEdge Full time

    Product Support Engineer📍 Location: India (Remote) 🕒 Working Hours: 6:00 PM – 3:00 AM IST (US ET Shift)About BrightEdgeBrightEdge is the global leader in Enterprise SEO and Digital Marketing performance platforms. Our AI-driven technology helps the world’s biggest brands—like Microsoft, Adobe, Marriott, and Nike—turn organic search into...


  • India BrightEdge Full time

    Product Support Engineer 📍 Location: India (Remote) 🕒 Working Hours: 6:00 PM – 3:00 AM IST (US ET Shift) About BrightEdge BrightEdge is the global leader in Enterprise SEO and Digital Marketing performance platforms. Our AI-driven technology helps the world’s biggest brands—like Microsoft, Adobe, Marriott, and Nike—turn organic search into...