Customer Service Executive

1 day ago


Vadodara, Gujarat, India Iba Cosmetics Full time
Are you passionate about beauty and love helping people? Join Iba Cosmetics as a Customer Service Associate and the voice of our brand across Whatsapp, Instagram DMs, phone and more

What You'll Do

- Answer customer queries with clarity and empathy
- Recommend and assist in product selection
- Resolve pre and post sale issues
- Manage chats, calls and social media messages
- Work with a fun, supportive team that values your ideas

What We are Looking for:

- Strong communication in English and Hindi
- Interest in beauty and cosmetics
- Familiarity with Instagram, WhatsApp, Facebook, Outlook
- Basic computer and typing skills
- Problem-solving mindset and attention to detail

Qualifications:

- Minimum Undergraduate Degree (Bsc, BCom, etc)
- 0-1 year of customer service experience preferred

Apply now and help us deliver amazing customer experiences

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