Customer Support Specialist
6 days ago
Job Description About the Job: We are seeking a highly motivated and detail-oriented Customer Support Specialist to join our team. This role serves as the primary point of contact for both Supply Clients (Hotels) and Demand Clients (Travel Partners), providing exceptional support across all products. The successful candidate will be responsible for investigating and resolving customer inquiries, ensuring a high level of client satisfaction, and contributing to company growth through proactive customer service. Key Responsibilities: Develop a deep understanding of our products, features, and unique selling points to provide informed support. Respond promptly to customer inquiries via email and phone, addressing questions and resolving issues related to products. Analyze customer concerns by gathering relevant information and diagnosing the root cause of issues. Generate and manage customized reports for clients, providing insights into performance metrics and other key data. Maintain a high level of professionalism and a positive demeanor when interacting with clients, ensuring their needs are met with care and efficiency. Take ownership of ad hoc projects that contribute to client satisfaction and the continuous improvement of company offerings. Stay up-to-date on system changes, new features, and product updates to provide the most relevant and accurate information to clients. Qualifications: 2-3 years of experience in customer support or call center environments. Strong written and verbal communication skills in English, with a professional and courteous phone manner. Prior experience in the hotel or travel industry is a plus. Proven ability to multitask, prioritize, and manage time effectively in a fast-paced environment. Exceptional organizational skills and attention to detail. Critical thinking and problem-solving abilities, with a logical approach to resolving complex issues. Quick learner with the ability to grasp and retain new information. Proficiency in Microsoft Excel, Word, and PowerPoint. Experience with customer support ticketing systems, such as Freshdesk or similar platforms. A collaborative team player with a positive attitude and willingness to work flexible schedules, including nights, weekends, holidays, and overnight shifts as needed. Ability to stay focused on team objectives and support others in achieving success.
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Hyderabad, India Customer Support Full timeAdaptable and motivated fresher with knowledge in customer support, process associate roles, data analysis, and non-IT services. Skilled in Microsoft 365, Excel, Power BI, SQL, Al tools, and creative software, with strong abilities in communication, problem-solving, and teamwork. Eager to begin career in roles such as Process Associate, Customer Support...
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Customer Care
3 weeks ago
Hyderabad, India UWorld Full timeJob Description UWorld is a leader in online test prep for college entrance, undergraduate, graduate, and professional licensing exams throughout the United States. Since 2003, over 2 million students have trusted us to help them prepare for high-stakes examinations. We are seeking a Technical Support - Customer Care Specialist to serve as a primary point...
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Customer Support Specialist
1 week ago
Bhopal, India AASHAYEIN JUDICIARY Full timeJob Description Company Description Established in 2018, AASHAYEIN JUDICIARY (ALEC) is a premier coaching and mentoring institute for legal studies, located in Bhopal. The institute specializes in offering courses for competitive exams focused on law, particularly the MP Civil Judge Examination. Recognized as a leading coaching center in Bhopal, ALEC...
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Sales Specialist
3 weeks ago
Hyderabad, India Bring My Customer Full timeCompany DescriptionBringMyCustomer.com is a global company helping clients globally, We have helped over 1000 businesses already scaled using our services, Bring My Customer offers a productized system for predictable growth.Role DescriptionThis is a full-time on-site role for a Sales Specialist located in Hyderabad at Bring My Customer. The Sales...
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Sales specialist
1 week ago
Hyderabad, India Bring My Customer Full timeCompany DescriptionBring My Customer.com is a global company helping clients globally, We have helped over 1000 businesses already scaled using our services, Bring My Customer offers a productized system for predictable growth.Role DescriptionThis is a full-time on-site role for a Sales Specialist located in Hyderabad at Bring My Customer. The Sales...
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Sales specialist
1 week ago
Hyderabad, India Bring My Customer Full timeCompany DescriptionBring My Customer.com is a global company helping clients globally, We have helped over 1000 businesses already scaled using our services, Bring My Customer offers a productized system for predictable growth.Role DescriptionThis is a full-time on-site role for a Sales Specialist located in Hyderabad at Bring My Customer. The Sales...
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Sales Specialist
2 weeks ago
Hyderabad, India Bring My Customer Full timeCompany DescriptionBringMyCustomer.com is a global company helping clients globally, We have helped over 1000 businesses already scaled using our services, Bring My Customer offers a productized system for predictable growth.Role DescriptionThis is a full-time on-site role for a Sales Specialist located in Hyderabad at Bring My Customer. The Sales Specialist...
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Sales Specialist
3 days ago
Hyderabad, India Bring My Customer Full timeCompany Description BringMyCustomer.com is a global company helping clients globally, We have helped over 1000 businesses already scaled using our services, Bring My Customer offers a productized system for predictable growth. Role Description This is a full-time on-site role for a Sales Specialist located in Hyderabad at Bring My Customer. The Sales...
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Sales Specialist
3 days ago
Hyderabad, India Bring My Customer Full timeCompany Description BringMyCustomer.com is a global company helping clients globally, We have helped over 1000 businesses already scaled using our services, Bring My Customer offers a productized system for predictable growth. Role Description This is a full-time on-site role for a Sales Specialist located in Hyderabad at Bring My Customer. The Sales...
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Sales specialist
4 weeks ago
Hyderabad, India Bring My Customer Full timeCompany Description Bring My Customer.com is a global company helping clients globally, We have helped over 1000 businesses already scaled using our services, Bring My Customer offers a productized system for predictable growth. Role Description This is a full-time on-site role for a Sales Specialist located in Hyderabad at Bring My Customer. The Sales...
