Operations Manager

2 weeks ago

Mysuru, India ThoughtFocus Full time

Job Title: Operations Manager – Finance & Accounting (F&A) Transformation Location: Mysore Experience Required: 12–15 years Reporting To: Delivery Head Shift Timings - 6.30 pm to 3.30 am Role Overview We are seeking an experienced Operations Manager with strong exposure to Finance & Accounting (F&A) operations, transformation initiatives, and pre-sales/solutioning. The ideal candidate will lead delivery excellence, drive process optimization, and support client engagement across multiple F&A functions. Key Responsibilities · Lead end-to-end F&A operations delivery, ensuring service quality, accuracy, and adherence to SLAs. · Manage teams handling Accounts Payable, Accounts Receivable, General Ledger, and Reporting processes. · Drive F&A Transformation initiatives through automation, process reengineering, and best practice adoption. · Partner with internal and client stakeholders to develop and implement solutions that enhance efficiency and scalability. · Support Pre-sales and Solutioning by preparing proposals and transition plans. · Monitor key operational metrics, identify risks, and execute mitigation strategies. · Manage client relationships through proactive governance, performance reviews, and continuous improvement discussions. · Collaborate with cross-functional teams (HR, IT, Finance, Transition) for seamless project execution. · Mentor and develop teams to enhance domain knowledge and operational excellence. Required Skills and Competencies · Strong domain expertise in Finance & Accounting operations. · Hands-on experience in F&A Transformation projects (automation, process optimization, RPA exposure preferred). · Excellent stakeholder management and client-facing communication. · Proven ability to lead large delivery teams across multiple processes. · Analytical and problem-solving skills with attention to detail. · Exposure to Pre-sales, Solution Design, and Transition Management. · Proficiency with ERP systems (SAP/Oracle/Workday) and MS Office tools. Educational Qualifications · Bachelor's or Master's degree in Commerce, Accounting, Finance, or Business Administration. · Additional certifications such as Lean Six Sigma, Automation Tools, or Project Management (PMP/Prince2) preferred. Ideal Candidate Profile · 15+ years of experience in F&A Operations and Delivery Management. · Demonstrated success in managing transformation initiatives. · Strong communication, leadership, and client relationship management skills. · Ability to work in a dynamic, fast-paced, and client-centric environment. We are looking for immediate joiners. Pls send your CV at purnendukumar.tiwari@thoughtfocus.com with CTC and notice period details.

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