Sr. Manager- Professional Services
3 weeks ago
Job Description Job description: Job Description Senior IT Manager Location: Mohali/Bangalore About AVASO Technology Solutions At AVASO Technology Solutions, we deliver cutting-edge IT consulting, infrastructure, and security services to empower organizations with reliable and scalable technology solutions. Our Professional Services team plays a critical role in driving client success through innovation, advanced technical expertise, and customer-centric delivery. Position Overview We are seeking an experienced Senior IT Manager to join our Professional Services team. This role demands a hands-on leader with deep expertise in enterprise network architecture, design, and deployment. The successful candidate will own end-to-end solutions across complex network environmentscovering routing, switching, wireless, security, cloud, and hybrid infrastructures. The Senior IT Manager will serve as a technical authority for high-impact client projects, ensuring scalability, performance, and security while mentoring junior engineers and collaborating with cross-functional teams. Key Responsibilities - Architecture & Design - Lead the design of enterprise-class LAN, WAN, WLAN, and hybrid cloud network solutions. - Define high-availability and disaster recovery strategies for critical infrastructure. - Translate business requirements into scalable, secure technical architectures. - Implementation & Delivery - Deploy and configure advanced networking solutions (switches, routers, firewalls, SD-WAN, NAC). - Architect and optimize enterprise wireless networks (Ekahau or equivalent for site surveys). - Integrate cloud and on-premises networking solutions (Azure, AWS, OCI). - Security & Compliance - Design and enforce network security standards, segmentation, and zero-trust architectures. - Implement solutions aligned with ISO, NIST, and other compliance frameworks. - Performance & Troubleshooting - Serve as L3 escalation point for complex incidents across server, storage, and network domains. - Perform root cause analysis, advanced packet capture, and network performance tuning. - Collaboration & Leadership - Partner with internal architects, service managers, and client stakeholders to deliver tailored solutions. - Mentor Level 1/2 engineers, guiding them in advanced troubleshooting and solution design. - Deliver technical documentation, design diagrams, and executive-level presentations. Skills & Qualifications Required: - 812 years of experience in network design, architecture, and deployment (enterprise-scale). - Should have manager IT teams earlier for 3-5 years. - Deep hands-on expertise in: - Routing & Switching: OSPF, BGP, MPLS, VLANs, QoS. - Security: Firewalls (Fortinet, Palo Alto, Cisco ASA), VPN, IPS/IDS. - Wireless: Design & optimization, Ekahau or equivalent tools. - Data Center Networking: SAN/NAS, SDN, virtualization-aware networking. - Proven experience leading end-to-end solution delivery for enterprise clients. - Excellent troubleshooting and root cause analysis skills. Preferred (Nice to Have): - Certifications: CCNP/CCIE (Enterprise or Security), Palo Alto Firewall, Fortinet NSE 7/8, VMware NSX, Ekahau ECSE Design/Advanced. - Cloud networking expertise (AWS Transit Gateway, Azure Virtual WAN, OCI FastConnect). Soft Skills - Strong leadership, mentoring, and customer-facing communication skills. - Ability to balance architecture-level strategy with hands-on delivery. - Excellent time management across multiple large-scale projects. - Willingness to travel for global client engagements.
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