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3 weeks ago

Bengaluru, Karnataka, India Zevas Communications Full time

Work onsite in our Bengaluru office Are you looking for a rewarding exciting and challenging career in Customer Service At ResultsCX we will invest in you and in your journey to achieve greater We provide world-class training and essential tools that will help you deliver exceptional customer experiences and will help you take a step closer to success Our employees are the cornerstone of our business and the reason we have been recognized for award-winning service to the customers and communities in which we serve Successful candidates must live within a reasonable distance from our Bengaluru office in Kadubeesanahalli Marathahalli We expect greater of ourselves Whats Your Greater Come find it at ResultsCX What job duties can I expect to perform as a Customer Support Representative Providing clear concise and thoughtful instructions Answering customer questions and providing helpful solutions Promoting products and services for our clients Resolving customer complaints with fast friendly and courteous service What requirements must I meet to join the teamEducational Background Graduate in Commerce Work Experience 1-4 years of experience in BPO with exposure to UK US Banking Financial Services Communication Skills Excellent verbal and written communication with a strong command of grammar spelling and punctuation Typing Proficiency Average typing speed of at least 90 words per minute with 97 accuracy Domain Knowledge Knowledge about Banking operations Remittance Payments and or banking KYC Customer Experience Focus Skilled at handling customer inquiries including managing difficult or irate customers to ensure a positive resolution Computer Skills Proficient in Microsoft Word and Excel capable of using computer tools efficiently for professional tasks Problem Solving Ability to respond promptly and accurately to customer needs across multiple channels chat call Why join our ResultsCX team Employee Performance Incentives Annual Vacations Frequent Employee events Rewards and Recognition Career Growth Opportunities If this sounds like an opportunity that you would be interested in dont miss out Training classes are forming now Spaces are limited so apply now to secure your spot ResultsCX is an equal opportunity and affirmative action employer and will consider all qualified applicants without regard to race color religion national origin sex sexual orientation gender identity age disability veteran status or any other protected factors under federal state or local law

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