Assistant Manager

4 weeks ago

Mumbai, India Flipkart Full time

Job Description

Manager role

- Should have managed a large team of On-Rolls and Off rolls
- Experience in Team management, P & L management, Key account management, Relationship building, Sales, Business Development
- Strong People Orientation and skills to manage a large team.

You are responsible for:

- Team management
- Manage Client service team
- Cross Functional working with Operations, IT, Finance, Design, F&I, L&P and HR
- P & L management
- Continuous monitoring of Client Revenue & Cost accounts
- Review & Improve on the Service SLAs to ensure there is no impact on losses in storage & revenue.
- Contribute to cost reduction and efficiency increase
- Account Management
- Track and improve key metrics like revenue, share of wallet growth, Operational Performance metrics
- Reconciliation and Closure of shipments on time
- Collection of Payments on time
- Drive customized solves for supply chain partners by working closely with
- Engage with partners on business growth with periodic reviews
- New partnerships
- Program manage the onboarding effort and take new accounts live
- Product development and VAS
- Enhance Service Offerings through innovative solves & VAS
- Lead initiatives internally to improve key fulfillment related metrics.
- Reporting & MIS
- Understanding Client & Internal Systems and building reports, dashboards

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