HCL is hiring for Team Leader with US Healthcare Experience

7 days ago


Chennai, India HCLTech Full time

HCL is hiring for Team Leader with US Healthcare Experience

Location: Chennai

Shift :US shift

ESSENTIAL RESPONSIBILITIES:

- Experience in the Health Care domain with RCM, Denial Management and collection
- Knowledge on Insurance Collections is Mandatory
- Handling Clients from End to end for a better process flow.
- Responsible for the day-to-day management of 15 – 25 front level employees
- Adhering to agreed Key Performance Indicators, Service Level Agreements and quality standards to maximize customer satisfaction
- Minimize errors/feedback and increase first touch resolution through effective coaching, support, supplemental training and understanding of departmental procedures to maximize utilization of resources
- Provide feedback on performance, monitoring attendance, leave requests, ensure accuracy of hours worked and adherence to company policies and procedures
- Recommend and/or make decisions in personnel related matters (Attrition, disciplinary actions, and terminations).
- Assist with attendance documentation, weekly timesheet validation and schedule adherence.
- Monitor and adjust staffing levels to ensure service levels are being met with continued focus on exceeding performance requirements.
- Act as point of contact for escalated account issues or problems that occur by directly responding to escalated calls from customers
- Timely response to mails

FORMAL EDUCATION AND EXPERIENCE

- Bachelor’s degree in any stream and progressive work experience in Healthcare RCM, Billing and Collection
- 5-10 years of over experience

If the above role matches your profile, please share your updated resume to yuvapriya.b@hcltech.com along with following details

T.Exp:

R.Exp:

CCTC:

ECTC:

Notice period:



  • Chennai, India HCLTech Full time

    HCL is hiring for Team Leader with US Healthcare ExperienceLocation : ChennaiShift :US shiftESSENTIAL RESPONSIBILITIES :Experience in the Health Care domain with RCM, Denial Management and collectionKnowledge on Insurance Collections is MandatoryHandling Clients from End to end for a better process flow.Responsible for the day-to-day management of 15 –...


  • Chennai, India HCLTech Full time

    HCL is hiring for Team Leader with US Healthcare ExperienceLocation : ChennaiShift :US shiftESSENTIAL RESPONSIBILITIES :Experience in the Health Care domain with RCM, Denial Management and collectionKnowledge on Insurance Collections is MandatoryHandling Clients from End to end for a better process flow.Responsible for the day-to-day management of 15 –...


  • Chennai, India HCLTech Full time

    HCL is hiring for Team Leader with US Healthcare ExperienceLocation: ChennaiShift :US shiftESSENTIAL RESPONSIBILITIES:- Experience in the Health Care domain with RCM, Denial Management and collection- Knowledge on Insurance Collections is Mandatory- Handling Clients from End to end for a better process flow.- Responsible for the day-to-day management of 15...


  • Chennai, India HCLTech Full time

    HCL is hiring for Team Leader with US Healthcare Experience Location: ChennaiShift : US shiftESSENTIAL RESPONSIBILITIES:Experience in the Health Care domain with RCM, Denial Management and collectionKnowledge on Insurance Collections is MandatoryHandling Clients from End to end for a better process flow.Responsible for the day-to-day management of 15 – 25...


  • Chennai, Tamil Nadu, India HCLTech Full time

    HCL is hiring for Team Leader with US Healthcare Experience Location : Chennai Shift :US shift ESSENTIAL RESPONSIBILITIES : Experience in the Health Care domain with RCM, Denial Management and collection Knowledge on Insurance Collections is Mandatory Handling Clients from End to end for a better process flow. Responsible for the day-to-day management...


  • Chennai, India HCLTech Full time

    HCL is hiring for Team Leader with US Healthcare ExperienceLocation : ChennaiShift :US shiftESSENTIAL RESPONSIBILITIES :Experience in the Health Care domain with RCM, Denial Management and collectionKnowledge on Insurance Collections is MandatoryHandling Clients from End to end for a better process flow.Responsible for the day-to-day management of 15 –...


  • Chennai, Tamil Nadu, India HCLTech Full time

    HCL is hiring for Team Leader with US Healthcare Experience Location : Chennai Shift :US shift ESSENTIAL RESPONSIBILITIES : Experience in the Health Care domain with RCM, Denial Management and collection Knowledge on Insurance Collections is Mandatory Handling Clients from End to end for a better process flow. Responsible for the day-to-day management...


  • Chennai, India HCLTech Full time

    HCL is hiring for Team Leader with US Healthcare Experience Location : Chennai Shift :US shift ESSENTIAL RESPONSIBILITIES : Experience in the Health Care domain with RCM, Denial Management and collection Knowledge on Insurance Collections is Mandatory Handling Clients from End to end for a better process flow. Responsible for the day-to-day management...


  • Chennai, India HCLTech Full time

    HCL is hiring for Team Leader with US Healthcare Experience Location : Chennai Shift :US shift ESSENTIAL RESPONSIBILITIES : Experience in the Health Care domain with RCM, Denial Management and collection Knowledge on Insurance Collections is Mandatory Handling Clients from End to end for a better process flow. Responsible for the day-to-day management...


  • Chennai, India HCLTech Full time

    HCL is hiring for Team Leader with US Healthcare Experience Location: ChennaiShift :US shiftESSENTIAL RESPONSIBILITIES:Experience in the Health Care domain with RCM, Denial Management and collectionKnowledge on Insurance Collections is MandatoryHandling Clients from End to end for a better process flow.Responsible for the day-to-day management of 15 – 25...