Associate Manager, System Solution Design
3 weeks ago
Razorpay was founded by and in 2014 Razorpay is building a new-age digital banking hub Neobank for businesses in India with the mission is to enable frictionless banking and payments experiences for businesses of all shapes and sizes What started as a B2B payments company is processing billions of dollars of payments for lakhs of businesses across India We are a full-stack financial services organisation committed to helping Indian businesses with comprehensive and innovative payment and business banking solutions built over robust technology to address the entire length and breadth of the payment and banking journey for any business Over the past year we ve disbursed loans worth millions of dollars in loans to thousands of businesses In parallel Razorpay is reimagining how businesses manage money by simplifying business banking via and enabling capital availability for businesses via Role Summary As the Assistant Manager of System Solutions Design SSD you are the strategic lead driving transformative automation CRM and Gen AI initiatives You ll bridge product thinking operational strategy and tech implementation-owning projects end-to-end and reporting directly to Senior Management Key Responsibilities Solution Leadership Strategic Ownership - Spearhead discovery planning and execution of key automation and CRM optimization projects Build business cases model ROI and manage project timelines and deliverables CRM Telephony Systems Design Lead enhancements in CRM and telephony frameworks-collaborating with engineering product and operations Define system design requirements for custom telephony architecture callback mechanisms and dialer logic Work closely with our strategic partners and build solutions at scale benefitting business Gen AI LLM Initiatives Identify high -impact AI use cases to elevate agent productivity and merchant experience Partner with AI product teams to co -own pilot deployment governance and performance tracking Proficient in designing and building workflows using Claud N8N and similar automation tools Process Architecture Change Leadership Redesign support -operation workflows to minimize friction and error Own change management across impacted teams to ensure seamless adoption Continuous Improvement Roadmap Management Maintain a strategic roadmap aligned with quarterly OKRs Track metrics gather stakeholder feedback and iterate on initiatives What You Bring 5-7 years in systems design automation CRM implementation or operational excellence Proven experience in cross functional tech programs CRM telephony bots AI pilots Strong analytical abilities-translating business needs into structured system solutions Hands on familiarity with CRM tools Salesforce Zendesk Freshdesk and low code no code platforms Experience in building custom apps using google script java script etc Exceptional stakeholder management across CX Tech and Ops teams Passion for AI automation-always on the lookout for emerging technologies Thrives in fast paced execution oriented settings Bonus Points For Experience with LLM architectures prompt engineering or Gen AI integrations Background in fintech or customer support environments Basic SQL familiarity dashboarding or workflow rule engine skills Razorpay believes in and follows an equal employment opportunity policy that doesn t discriminate on gender religion sexual orientation colour nationality age etc We welcome interests and applications from all groups and communities across the globe Follow us on
-
Urgent: It
6 days ago
Bangalore, Karnataka, India Cadence Design Systems Full timeAt Cadence we hire and develop leaders and innovators who want to make an impact on the world of technology Job Title IT - Staff Systems Engineer Grade IT-IT4 Experience 8 Years Location Noida Bangalore Hyderabad Cadence stands as an industry leader in electronic design leveraging over three decades of computational software expertise Through its Intelligent...
-
Experience Design System Associate
5 days ago
Bengaluru, Karnataka, India JPMorganChase Full time**JOB DESCRIPTION** Take a lead role in acquiring, managing and retaining meaningful relationships that deliver outstanding experience to our customers. In this role, you will balance your focus on business results by offering options and finding solutions to help our customers with issues. As an Experience Design Senior Associate on the design system...
-
Associate Solutions Manager
2 weeks ago
bangalore, India Elucidata Full timeJob Title: Associate Solution Manager Function: Delivery Location: Delhi/Bangalore (3 days in office) About the Company: Elucidata is a TechBio Company headquartered in San Francisco. Our mission is to unleash personalized medicine using AI and multi-omics, multimodal data. Elucidata’s platform Polly, helps research teams wrangle, store, manage and analyze...
-
Bangalore, Karnataka, India AstraZeneca Full timeJob Title Associate Director Patient Safety Technical Solutions Global Career Level E Introduction to role The Patient Safety Technical Solutions Team as a part of the wider Patient Safety Operations Technology and Analytics Team OTA is accountable for managing the information assets and systems owned by the Chief Medical Office CMO ensuring they are...
-
Associate Solutions Manager
2 weeks ago
bangalore, India Elucidata Full timeJob Title: Associate Solution Manager Function: Delivery Location: Delhi/Bangalore (3 days in office) About the Company: Elucidata is a TechBio Company headquartered in San Francisco. Our mission is to unleash personalized medicine using AI and multi-omics, multimodal data. Elucidata’s platform Polly, helps research teams wrangle, store, manage and analyze...
-
Associate Solutions Manager
1 week ago
bangalore, India Elucidata Full timeJob Title: Associate Solution Manager Function: Delivery Location: Delhi/Bangalore (3 days in office) About the Company: Elucidata is a TechBio Company headquartered in San Francisco. Our mission is to unleash personalized medicine using AI and multi-omics, multimodal data. Elucidata’s platform Polly, helps research teams wrangle, store, manage and analyze...
-
Bangalore, Karnataka, India Jobted IN C2 Full timeMinimum qualifications Bachelor s degree or equivalent practical experience 5 years of experience troubleshooting technical issues for internal external partners or customers 5 years of experience in development testing and deployment of consumer electronics embedded systems Preferred qualifications Experience in Android or equivalent OS Experience in...
-
Associate Manager
2 days ago
Bangalore, Karnataka - Yelahanka, Karnataka, India Raytheon Technologies Full timeDate Posted 2025-08-13 Country India Location North Gate Business Park Sy No 2 1 and Sy No 2 2 KIAL Road Venkatala Village Chowdeshwari Layout Yelahanka Bangalore Karnataka 560064 Position Role Type Unspecified BE B Tech or ME M Tech degree in Electronics engineering or equivalent Bachelor s degree with at least 10 years of relevant experience or Master s...
-
Senior Associate
6 days ago
bangalore, India DSP Design Associates Full timeLOCATION: BANGALORE/ MUMBAI/ HYDERABADRole: Senior Associate for CRE- Corporate Real Estate / Workspace- Interior DesignRole Objective: As Senior Associate, overall responsible for multiple interior projects as the Lead Project/Account Head for all Design Consultancy & Design Build Projects and ensure that projects are completed within budgets and schedules...
-
Sap Solution Manager
4 weeks ago
Bangalore, Karnataka, India Infosys Full timeResponsibilities A day in the life of an Infoscion As part of the Infosys consulting team your primary role would be to get to the heart of customer issues diagnose problem areas design innovative solutions and facilitate deployment resulting in client delight You will develop a proposal by owning parts of the proposal document and by giving inputs in...
