Experience Design System Associate

**JOB DESCRIPTION**

Take a lead role in acquiring, managing and retaining meaningful relationships that deliver outstanding experience to our customers. In this role, you will balance your focus on business results by offering options and finding solutions to help our customers with issues.

As an Experience Design Senior Associate on the design system team, you will support the enterprise design systems for the Private Bank. This work will play a pivotal role in shaping the user experience of our products and services by leveraging your advanced knowledge of experience design principles. You will collaborate with designers, engineers, and other cross-functional partners to create the systems that enable innovative, inclusive, and accessible digital products. Experience Design Senior Associates help develop and maintain scalable design systems, ensuring consistency and usability across products. Your impact will be significant in the design, architecture, and functionality of our products, ensuring a seamless and enjoyable experience for our users.

**Responsibilities**:

- Support in the definition and curation of shared design and experiences across all our digital products
- Present and communicate work and recommendations to the larger design organization
- Ensure our design patterns maintain the highest of quality standards
- Build relationships with other design leads and key stakeholders to drive adoption of design patterns Identify opportunities to increase the consistency of our customer experience
- Contribute to high performing teams through the development of self and others, emphasizing continuous learning and growth
- Articulating design rationale persuasively in both verbal and written communications Influence others and provide thought leadership on design Research and look for opportunities to solve problems in unusual and innovative ways
- Advocate for Accessibility and Inclusive Design practices
- Write, maintain, and improve UX documentation
- Maintain the related Figma libraries by fixing bugs, and enhancing existing components and patterns
- Design new components and patterns for the library that align with our toolkit

**Required qualifications, capabilities and skills**:

- Degree in a relevant design discipline (e.g., Interaction Design, HCI, User Experience Design), certification from a credible bootcamp or accelerated learning program, or equivalent work experience.
- 7+ years of experience in enterprise, system-level, or design systems roles.
- Ability to synthesize complex, interdependent, and sometimes competing needs.
- Demonstrated experience with user-centered and human-centered design approaches.
- Proven collaboration within design teams (designers, UX researchers, content designers) and cross-functionally with software engineers.
- Strong skills in Interaction Design and Visual/UI design.
- Proficiency in Information Architecture, User Research, UX Writing, and Prototyping.
- Understanding of technical constraints and opportunities; familiarity with HTML, CSS, and JavaScript.
- Advocacy for Accessibility Guidelines and Inclusive Design practices.
- Portfolio of work available for review.
- Effective communication of design rationale and decisions to stakeholder

**ABOUT US**

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

**ABOUT THE TEAM**

J.P. Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals.