ServiceNow-ITAM

3 days ago


Hyderabad, India People Prime Worldwide Full time

Job Title: ServiceNow-ITAM Locations: Hyderabad,Noida, gurugram(Hybrid) Experience: 8– 12 Years (STRICTLY) Employment Type: Permanent Notice Period: Immediate Joiners Only About the Company Our client is a trusted global innovator of IT and business services, present in 50+ countries. They specialize in digital & IT modernization, consulting, managed services, and industry-specific solutions. With a commitment to long-term success, they empower clients and society to move confidently into the digital future. Job Description "Key Responsibilities Design develop and implement Platform Performance Analytics solutions in ServiceNow Configure data sources indicators breakdowns and widgets in the PA module Develop interactive dashboards scorecards and reports aligned to stakeholder needs Optimize data collection jobs and ensure the accuracy and timeliness of analytics data Work with process owners and business analysts to translate business goals into measurable KPIs Maintain data governance standards and enforce best practices in analytics modelling Support ongoing enhancement troubleshooting and optimization of existing PA solutions Participate in sprint planning code reviews and agile ceremonies as part of a development team Collaborate with integration teams for crossplatform data modelling eg CMDB Incident Change Provide mentorship to junior developers as needed Mandatory Skills ✔ 5 years in ServiceNow development with 2 years in Performance Analytics ✔ Strong knowledge of ServiceNow PA components indicators time series breakdowns etc ✔ Handson experience with JavaScript Glide APIs and ServiceNow REST APIs ✔ Expertise in ServiceNow modules ITSM CMDB and IncidentChange Management ✔ Familiarity with data visualization and storytelling best practices ✔ Certified Implementation Specialist Performance Analytics preferred Desirable ✔ ITIL v4 Foundation certification ✔ Experience with ServiceNow Reporting CMDB Health or ITOM integrations ✔Background in data modelling ETL or BI platforms a plus" Important Note (Please Read Before Applying) Do NOT apply if: - You have less than 8 years or more than 12 years of experience - You do not have ServiceNow-ITAM hands-on experience - You do not have hands-on JavaScript Glide APIs and ServiceNow REST APIs experience - You are on a notice period longer than 15 days - You are looking for hybrid only (role is hybrid in Bangalore ) - You are a fresher or unrelated background (e.g., support, testing only, non-Java roles) ✅ Apply ONLY if you meet ALL criteria above. Random / irrelevant applications will not be processed.



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