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General Manager

4 weeks ago

India SMA - Strategic Management Alliance Full time

Job Description

General Manager - Resort Hotel

The General Manager is responsible for leading and managing a 90-room resort hotel in a well-known tourist city in Rajasthan.

This is an opportunity to shape memorable guest journeys while leading a talented team to attain desired levels of profitability.

Responsibilities:
  1. Guest Experience Excellence: Ensure the highest standard of personalized services, creating memorable experiences for each guest.
  2. Team Leadership: Lead and inspire a dedicated team to deliver exceptional service, maintaining a positive and collaborative work environment.
  3. Relationship Building: Build and maintain strong relationships with guests, fostering loyalty and repeat business.
  4. Public Relations: Implement effective PR strategies to enhance the resort's image, collaborating with media and influencers to amplify its presence.
  5. Financial Management: Oversee budgeting, financial reporting, and cost control measures to ensure profitability while maintaining high-quality standards.
Qualifications:
  • IHM/Bachelor's degree in Hospitality Management or related field.
  • 15 years experience in Resort Hotels.
  • Proven track record in managing Hotels/Resorts preferably in a Leisure Destination.
  • Exceptional interpersonal and communication skills.
  • Strong leadership abilities with a hands-on approach.
  • Extensive experience in P&L Management.
  • Good at Revenue Generation and maintaining Industry Relationships with Travel Trade/Tour Operators/MICE Organisations/ Event Organisors.
  • Financial acumen and proficiency in budget management.
Preferred Requirements:
  • Past GM or Unit Head experience in Leisure Hotels.
  • Senior Hospitality Sales & Marketing professionals with knowledge/experience in Hotel Operations.
  • Ability to coordinate product upgradation as per Management guidelines.
  • Team Building and Retention abilities.
  • Exceptional problem-solving skills.