Client Servicing Specialist
1 week ago
Company Description
Hi there, and welcome to Oviyah Studio Were all about helping brands stand out with stunning design, smart social media strategies, and websites that truly connect. Think of us as your creative partner, here to bring your ideas to life and make a real impact. Whether its crafting something fresh or refining your vision, were excited to help your brand shine. Lets team up, get creative, and make something amazing together. Ready to get started
About the Role
This role is perfect for someone who enjoys working with clients, thrives in a collaborative environment, and loves seeing projects come to life. As a Client Servicing Specialist, youll be the key link between our clients and internal teams, ensuring campaigns are not just delivered but exceed expectations. If youre passionate about digital marketing and building strong client relationships, we cant wait to meet you
What Youll Do
Be the Client&aposs Best Friend:
Act as the main contact for clients, keeping them updated and happy throughout the project.
Build solid relationships and truly understand what they need to succeed.
Keep Projects on Track:
Work closely with our creative, content, and marketing teams to deliver top-notch campaigns on time.
Make sure all deadlines are met and everything stays within budget.
Deliver Results:
Monitor campaign performance and provide easy-to-understand updates and reports.
Suggest ideas and improvements to make campaigns even better.
Stay in the Loop:
Keep an eye on digital marketing trends and share insights with clients.
What Were Looking For
12 years of experience in client servicing or account management, preferably in a digital marketing agency.
Good understanding of digital marketing (SEO, social media, ads, analytics you get the drift).
Fantastic communication and people skills.
Super organized with the ability to juggle multiple projects.
Familiarity with tools like Trello, Asana, or similar project management platforms.
Problem-solving mindset and a positive attitude.
What Youll Get
Competitive salary with performance bonuses.
Flexible hybrid work setup.
Opportunities to learn and grow in a fun, supportive team.
A chance to work on exciting campaigns with amazing clients.
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