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7 hours ago


Dombivli MH IN int tech Full time

Experience 2 Years Looking for Immediate joiner Key responsibilities Payment reconciliation Daily reconciliation Perform daily weekly and monthly reconciliations of payment gateway reports bank statements and internal systems to ensure that all financial transactions are accurately recorded Transaction verification Verify the completeness and accuracy of transactions across all payment channels including UPI NEFT IMPS wallets and card payments Settlement management Monitor and manage the settlement process ensuring that funds are correctly settled with merchants agents and other partners in accordance with agreed-upon timelines Exception handling Investigate and resolve failed transactions missing payments and other payment exceptions by collaborating with product tech and banking partners Reporting Prepare and analyze reconciliation reports providing insights into payment trends anomalies and potential issues to management Process improvement Develop and implement procedures to automate reconciliation tasks reduce manual errors and enhance efficiency Dispute reconciliation Dispute logging Accurately log track and manage all customer and merchant disputes regarding failed or incorrect transactions Investigation Conduct thorough investigations into the root cause of disputes by reviewing transaction histories system logs and communication records Communication Serve as a point of contact for customers and internal teams regarding dispute status providing timely updates and requesting additional information as needed Liaison Coordinate with partner banks payment gateways and regulatory bodies to resolve complex disputes and chargebacks Refund management Ensure that accepted disputes are processed and refunded to the customer s account accurately and within established timelines Root cause analysis Analyse dispute trends to identify recurring issues and collaborate with other teams to implement preventive measures and improve overall service Skills and qualifications Educational background A bachelor s degree in Finance Accounting Commerce or a related field is typically required Experience A minimum of 2-5 years of relevant experience in financial operations reconciliation or the fintech industry Technical skills Strong proficiency in Microsoft Excel including pivot tables and VLOOKUP and experience with accounting or reconciliation software Job Type Full-time Pay 25 000 00 - 30 000 00 per month Work Location In person



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