Customer Onboarding Strategist, Acquisitions, Gcs

4 days ago


Bangalore Karnataka, India Jobted IN C2 Full time

Minimum qualifications Bachelor s degree or equivalent practical experience 2 years of experience in sales account management media planning sales pitching negotiation product insights Experience in business media account management or the advertising industry Preferred qualifications 2 years of experience in the TV or media industry 2 years of experience with working in a digital agency Ability to contact customers and help them to grow their business Excellent communication skills About the job Businesses of all shapes and sizes rely on Google s unparalleled advertising solutions to help them grow in today s dynamic marketing environment You bring a passion for sales knowledge of online media and commitment to maximize customer success You act like an owner move with velocity through change finding innovative and strategic ways to consistently deliver extraordinary and incremental outcomes for both Google and your customers You build trusted relationships with customers uncovering their business needs and translating them into powerful solutions to achieve their most ambitious goals You achieve as a team with sellers shape the future of advertising in the AI-era and make a real impact on the millions of companies and billions of users that trust Google with their most important goals Google Customer Solutions GCS sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses SMBs which are the backbone of our communities As a member of our team you ll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow Together we help shape the future of innovation for customers partners and sellers and we have fun doing it Responsibilities Manage a new customer portfolio for six months to set them up for success with their digital advertising journey Deliver against assigned customer goals while prioritizing and delivering an outstanding on-boarding experience Work cross-functionally with sales product and program teams to deliver seamless customer customer on-boarding experience Implement ways to improve the customer relationships Tailor and share performance-enhancing suggestions and promote other Google products Communicate with customers via phone chat and email Provide advice to help the advertisers get the best return on their investment by working closely with them in a consultative role Google is proud to be an equal opportunity workplace and is an affirmative action employer We are committed to equal employment opportunity regardless of race color ancestry religion sex national origin sexual orientation age citizenship marital status disability gender identity or Veteran status We also consider qualified applicants regardless of criminal histories consistent with legal requirements See also and If you have a disability or special need that requires accommodation please let us know by completing our



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