Business Associate

2 weeks ago

Chennai, Tamil Nadu, India Talentfoxhr Full time

Key Responsibilities - Maintain SLA metrics for partner tickets and ensure a positive partner experience- Formulate and execute strategies to achieve targeted growth- Handle and guide the office team to meet organizational goals- Use data and market intelligence to drive business insights and actions- Manage the team for daily operations and ensure target achievement- Identify process gaps using data and work toward continuous process improvement- Provide coaching training and support to team members to enhance performance- Ensure real-time feedback flow and address business impact concerns promptly- Drive internal coordination for smooth operational flowRequired Skills - Strong team management and leadership skills- Excellent communication and interpersonal abilities- High ownership and responsiveness in all tasks- Proficient in Microsoft Excel advanced skills preferred - Basic knowledge of SQL- Strong numerical and analytical thinking- Ability to create interpret and act on reports and performance dashboardsAdditional Requirements - Must be fluent in Tamil- Experience in team handling and process optimization preferred ref updazz com

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