Presales Manager

Presales Manager role is one of a pre-sales resource to utilize their technology background to lead the consultative discovery of the client/prospect’s business goals, objectives, and challenges and to translate them into effective technology solutions. The SA plays a leadership role, by analyzing business requirements, presenting related solutions, and driving the business case and financial justifications. Qualified candidates will possess deep experience in the communications and/or network industry in a sales-oriented, technical solution design and architecture role, with an emphasis on various network architectures, virtualization, Cloud, Unified Communications, managed services and mobility solutions. RESPONSIBILITIES : · Serve as the technical design and architectural expert across the organization’s Enterprise Solutions’ portfolio · Build and maintain relationships in assigned accounts as appropriate to identify and cultivate additional opportunities · Focus on solution development and architectural design for assigned customer base with specific emphasis on the organization’s Enterprise Solutions’ global managed services and communications solutions portfolio. · Develop solutions/strategies using technology to resolve customer issues and achieve business goals/objectives · Serve as a deal architect for multi-faceted, multi-technology solutions · Partner with other company Enterprise Solutions subject matter experts to build the customer solution · Develop and deliver technical presentations with customers and tailor content to audience as appropriate · Author and deliver network designs, statements of work (SOWs) and technical project plans incorporating service and program management activities. · Understand the competitive landscape and have the ability to clearly articulate the technical differentiation and value proposition associated with the organization’s Enterprise Solutions versus its competitors. · Achieve sales and profit goals through joint account planning, partner teaming (internal & external), on-site client interface/visits, engagement/solution development and implementation support/follow-up. DESIRED SKILLS AND EXPERIENCE · BS or BA in Engineering or Computer Science or equivalent work experience · Strong business acumen and understanding of clients IT related business goals and challenges to ensure proper translation of the client’s needs into technology solutions · 10+ years in a customer/client facing technical role (Pre/Post Sales, Sales Engineering, Consulting, Solutions Architecture, Service Delivery, etc.) with a strong knowledge of various network architectures, virtualization, Cloud, Unified Communications and mobility solutions. · Demonstrated and verifiable track record of prior successful customer engagements. Examples of solution designs, statements of work and/or technical project plans are required · Experience in the development and implementation of IT and/or managed Unified Communications solutions with accountability for end-to-end delivery · Ability to present both technical and non-technical information to broad audiences · Excellent interpersonal skills to effectively work in a team environment and explain complex system solutions customers. · Effective written communication skills. · Proven experience with one or more of the following Unified Communications and Collaborations, network architectures solutions: o Unified Communications · IP PBX (Microsoft & Cisco) · SIP Endpoints, SIP Trunking and Session Border Controllers (SBC) · Video Communication (webcams, CODECs, mobile devices) o Network Architecture · Working knowledge of the following · Routers, VPN and Firewall- Cisco, Juniper, Checkpoint · Switches– Cisco, HP · WAN– PTP, MPLS and VPN Topologies · Data Centers– Cloud (UCaaS), Hypervisors, Server Farms, SAN, Leaf-Spine Topology · Wireless– Cisco, HP (Aruba), Aerohive, Ruckus · Network Assessment Tools – RISC Networks, Netformx, AirMagnet, iBwave, SolarWinds o Managed Services · Managed Network Services (LAN, WAN, Content Delivery, Managed IP PBX) · Cloud (UCaaS) Certifications Current and valid industry certifications in one or more of the following preferred · Cisco · Microsoft, Tandberg, and/or Polycom · TOGAF · ITIL · CompTia KEY TECHNOLOGIES · Unified Communications · Network Architecture · Wireless (802.11) · Video Communications · Data Center Key Manufactures · Microsoft · Cisco · VMware · HP Additional Desired Technology Experience : · Contact Center o Cisco Unified Contact Center Express o Cisco Unified Contact Center Enterprise o Genesys · Video Communications o Cisco (Tandberg) o Polycom o SIP, H.320 and H.323 · LAN/WAN o Cisco o Juniper · WAN Optimization · Cloud Services · Data Center o Cisco UCS (B/C Series) o HP (Rack-Mount/BladeSystem) · Hypervisors o VMware o Hyper-V