Customer Care Executive Trainer Trivandrum

3 hours ago

Thiruvananthapuram Kerala, India 2COMS Full time

2COMS is one of India s leading organizations It s not just one brand but a group of companies delivering excellence in multiple fields Established almost three decades ago we have been serving as a Complete Human Supply Chain Management Group JobsAcademy is a part of 2COMS Group and it is an award-winning skill development organization recognized by the Ministry of Skill Development Entrepreneurship Government of India Some of their core verticals include Skill development programs funded by the Government of India Train Hire and Deploy resources for the industry Implement vocational training programs for high school students Execute training programs funded by corporate CSR JobsAcademy is accredited to EC- Council CompTIA AWS re Start Future Skills Prime Go Daddy Cloud Credential Council NSDC It brings large-scale opportunities for technical trainers who have knowledge and skills in multiple technologies This opportunity follows HTD program in which aspiring candidates are to be trained for MNCs First We Hire Then We Train and Finally Deploy the skilled technical professionals in the Tech-Giants The HTD program from JobsAcademy is designed to give existing IT professionals the exposure and opportunity they need to break away from the conventional jobs and enter into highly targeted and career-advancing roles To know more about us Please click below 2COMS - Jobs Academy - Position Trainer - CCE Customer care Executive Domain- Skill Development Location Trivandrum Salary Negotiable Qualification Experience Any Diploma Graduate with minimum 2-3 year as a CCE CRM ITES Trainer Take care of End to end development of candidate over the subject Keep record of daily class attendance monitor class progress Conduct theory practice sessions along with field visits Submit all reports timely to center head and HO communicate timely with center manager and HO Effective delivery of training both theoretical and practical Ensuring the 100 attendance of the batch Ensuring the optimum number of passing percentage Taking effective participation in placement Guide mobilizers for the right candidate Requirements Profile of a desire candidate Good Interpersonal Skills Excellent communication and presentation skills Knowledge and Ability to use different training methodologies aligned with audience profile Presentable Motivator and good leadership skills Good people management and interpersonal skills Extensive knowledge of learning principles and modern training techniques An ability to manage the full training cycle Benefits Salary Incentive If interested please apply with your updated resume or contact at 9142302925

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