sap cs

4 weeks ago

Hyderabad Bengaluru Chennai, India Creeno Solutions Private Limited Full time
Job Description

JD for SAP CS:

- Minimum of 6+ years of SAP Customer Service (CS) / Service Management (SM) experience
- Must have SAP CS experience for at least 3 full Project lifecycles and at least 1 in S/4 HANA Implementation Project
- Strong SAP technical, configuration and business area knowledge in CS module
- Extensive knowledge of Installed Base Management, Service Order Processing and Resource Related Billing
- Experiance in Field Service, In-house Repairs, Service Contracts and Warranty Claim Management
- Extensive knowledge of replacement processing including Refurbishment process
- Knowledge of labor activity posting and integration with time keeping system
- We are also looking for people with integration capabilities and cross modular capability in SAP SD, MM/LE and Financial Accounting (FI) modules.
- Translate user's requests into application system solutions
- Resolve business issues by working with various groups within the company
- Redesign procedures to suggested best business practices in concert with SAP functionality
- Good to have industry experience specially in After Sales and Services
- Strong knowledge/experience in the industry trends and SAP solution positioning for the industry.
- S/4HANA Certification
- Experience in SAP Fiori applications

Mandatory skills:

- SAP CS

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