Engineer-integrated Ops

3 weeks ago


Gurgaon Haryana, India Orange Full time

about the roleTo provide level 2 support and to ensure a professional and consistent delivery of quality service to Orange Business services customers and achievement of operational targetsabout youAny Degree or Diploma in Electronics Computers or science required CCNA CCNP 2-4 years of Industry experience preferable service desk in a customer support in the telecommunication industry 2 year of relevant technical experience additional informationGood network support knowledge and experience Service oriented customer focused with good customer service skills Good networking communications background Experience in one or more of the following Network Firewall s Security Checkpoint or Web Hosting Network LAN WAN topologies and protocols Server protocols Desktop products Cisco Nortel Technologies IP Telephony Satellite Systems Network Management Good interpersonal skills Good time management organizational and communication skills Ability to work under pressure Ability to deal with multiple tasks Proactive self motivated and determined attitude Problem solving skills Able to cover Flexible working hours shift patterns as and when required 24 7 departmentGlobal Delivery OperationsOrange Business manages and integrates the complexity of international communications freeing our customers to focus on the strategic initiatives that drive their business Our extensive experience and knowledge in global communication solutions together with our understanding of multinational business and local support in 166 countries and territories ensure that our customers receive a consistent global solution wherever they do businesscontractRegular



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