Site Lead

JLL empowers you to shape a brighter way Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services advisory and technology for our clients We are committed to hiring the best most talented people and empowering them to thrive grow meaningful careers and to find a place where they belong Whether you ve got deep experience in commercial real estate skilled trades or technology or you re looking to apply your relevant experience to a new industry join our team as we help shape a brighter way forward Site Lead Site Lead leads a Corporate Solutions account relationship for Horizon BCBS The Corporate Solutions platform is our outsourcing business which provides real estate and workplace strategy services and technology to corporates and public institutions globally This highly visible executive-level role is accountable for developing and implementing a strategic account plan which delights our client and ensures a healthy long-term relationship The Account Lead anticipates client needs delivers to outperform on key performance indicators and builds financial plans to exceed growth and profitability targets The Account Lead creates and manages high performing teams which stay engaged and thriving Responsibilities include Delivering High Client Satisfaction Aligns with client on key priorities and executes a strategic account plan that delivers against those priorities Communicates well at an executive level but also deeply knowledgeable in operational detail and able to engage tactically as required Ensures service delivery is high quality and exceeds client expectations Anticipates needs responds to client issues in an expedient and professional manner Builds lasting relationships quickly Building and Managing High Performing Teams Hires attracts and retains a team of top talent employees improves team performance through regular coaching and feedback provides recognition Understands client s key business drivers focuses the team to ensure those priorities are aligned with our deliverables Embodies the firm s values and core behaviors of collaboration integrity and excellence Advances the firm s diversity and inclusion priorities by focusing on hiring rotation and promotion Identify and groom successor candidates to Account Executive role Achieving Financial Results Develops the budget manages to ensure plan is met or exceeded in growth and profitability Retains all appropriate business lines and expands business beyond existing product lines or geographies Develops compliance program to mitigate risk ensures A R is maintained within requirements Drives the Sales Strategy Contributes to the Growth of the Company Proactively identifies areas to incorporate innovation into account operations Proactively identifies opportunities for expansion and cross selling Creates and delivers effective executive level reporting Adept at leading competitive contract renewals in partnership with Solutions Development Proactively reaches out to other accounts to ensure leading practices are being delivered Becomes internal reference for best in class service delivery Recognizes opportunities for account growth articulates the JLL value proposition and ensures best practice implementation across the delivery platform Key Skills and Experience Relevant Degree in strategy economics business management or real estate MBA and or management consulting experience preferred MRICS or other professional designation desirable At least 10 years experience in Hospitality Facilities Management High level abilities with Microsoft Office Excel Word PPT Good written and verbal communication skills Analytical mind - able to assess options Innovation - think outside the box to come up with bright ideas to help solve client s problems Business case development experience Strong project management skills able to work to deadlines and under key milestones set by client Location On-site -Gurugram HR Scheduled Weekly Hours 48 If this job description resonates with you we encourage you to apply even if you don t meet all of the requirements We re interested in getting to know you and what you bring to the table JLL Privacy Notice Jones Lang LaSalle JLL together with its subsidiaries and affiliates is a leading global provider of real estate and investment management services We take our responsibility to protect the personal information provided to us seriously Generally the personal information we collect from you are for the purposes of processing in connection with JLL s recruitment process We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons We will then delete it safely and securely For more information about how JLL processes your personal data please view our For additional details please see our career site pages for each country For candidates in the United States please see a full copy of our Equal Employment Opportunity policy Jones Lang LaSalle JLL is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and or overall selection process - you may email us at accomodationrequest am jll com This email is only to request an accommodation Please direct any other general recruiting inquiries to our page I want to work for JLL