▷ (19/10/2025) Customer Service Executive
4 weeks ago
About the Role The Analyst (Customer service agent) is a key frontline operations professional responsible for ensuring positive customer interactions, satisfaction and thereby resolving the issues of the customer. WEBCHAT PROCESS ROTATIONAL SHIFTS & OFFS DOJ: 22nd OCTOBER 2025 NOTE: ONLY CANDIDATES FROM MUMBAI SHOULD APPLY Responsibilities · Customer Interaction: Engage with customers through chat, addressing inquiries, providing information, and resolving issues promptly while adhering to the high-quality standards. · Issue Resolution: Listen actively to customer concerns, diagnose issues, and offer effective solutions. Ensure timely and satisfactory resolution of complaints to maintain customer satisfaction. · Multitasking: Manage multiple chat sessions simultaneously (wherever applicable) while maintaining high service quality. · Complaint Handling and De-escalation: Manage and resolve customer complaints with empathy and professionalism. Utilize de-escalation techniques to address and mitigate customer dissatisfaction. · Performance Metrics Adherence: Meet or exceed established performance metrics, including response time, productivity quality, and adherence to service level agreements (SLAs). · Compliance: Adhere to the policies, procedures, and data protection regulations during all customer interactions. Requirements · Communication Skills: Clear and effective verbal and written communication to interact with customers and stakeholders. · Customer handling skills: Interact effectively with the customers, resolve their problems, and ensure great experience when dealing with customers. It’s the ability to manage even the iratest customers. · Prior banking experience is a must. · Problem-Solving Abilities: Ability to analyze issues and develop practical solutions promptly. · Adaptability: Flexibility to handle various customer scenarios and adjust to changing processes. Adaptability to work in a start-up environment. · Technical Proficiency: Familiarity with CRM software, helpdesk tools, and other relevant technologies. What we offer · Annual Salary Up to 5 LPA annually · Shift allowance · Health insurance · A positive atmosphere with excellent work-life balance · You’ll be joining a network of experienced, innovative, and dedicated individuals across multiple disciplines and sectors. There are countless opportunities to learn new skills and develop in your career, and we’ll provide the support you need to do just that.
-
[19/10/2025] Travel Consultant
4 weeks ago
Mumbai, India Visit A fair Full timeCompany Description Visit A Fair is a premium trade fair travel brand promoted by Rainbow Travtech P. Ltd., A company with over 19 years of experience providing specialized trade fair travel solutions. The company is committed to staying at the forefront of the industry by introducing a new venture in the premium trade fair travel & luxury vacation segment....
-
Customer Service Executive
2 weeks ago
Vashi, Navi Mumbai, Maharashtra, India Pegasus Panels Pvt Ltd Full time**Job Opening: Customer Service Executive (Only F2F /Walk-In Interviews)** **Company: Dorby Laminate** **Location: Vashi, Navi Mumbai** **Working Days: Monday to Saturday** **Working Hours: 10:00 AM to 6:00 PM** **Company Overview** **Dorby** is a reputed brand in the building materials industry, specializing in premium laminates. With a strong presence...
-
Customer Service
2 weeks ago
Mumbai, India Gallant Consultant Full time**Permanent Work From Home** Requirement **:HSC Fresher/ Graduate Fresher or Experience of customer service** Process **:Voice (Inbound/ Outbound customer service)** **Fluent English + Hindi with comms Mandatory** Shift **:24 hours Rotational Shift ( 9 hours login everyday)** Working days **:6** Week Off **:1 rotational** - **Windows 10**: - **4 GB...
-
Customer Service Execuitve
1 week ago
Mumbai, India Busisol Sourcing Full time**Job Code** - : JN/42232/2013 **Function area** - : Customer service **Contact Person** - : Meena sathappan **Industry type** - : Freight Forwarding **Position** - : Customer service Execuitve **Work Experience** - : 2 to 7 **Status** - : active **Response Ph/Mob** -: - +91-XXXXXXXXXX **Date** - : 19-Jan-2018 **End Date** - : 21-Feb-2018 **Skill...
-
Customer Service Executive
1 week ago
Mumbai, Maharashtra, India Muthoot Mercantile Full time**Customer Service Executive**: **highlights**: - Designation : Customer Service executive - Location : Mumbai - Salary : Best in indstry - Closing Date : 22 June 2025 - Posted On : 20 May 2025 **Description**: **Skills**: Gold loan experience
-
Customer Service Executive
5 hours ago
Ghansoli, Navi Mumbai, Maharashtra, India Coppergate Consultants Full timecustomer service the requirement for this role is good communication in english, hindi graduate fresher experience age 19 to 35 shift timming :10 am to 7pm 6days working 1 rotational off rounds of interview hr/ ops / client salary: 25k ctc **Job Types**: Full-time, Permanent, Fresher **Salary**: ₹15,000.00 - ₹23,000.00 per...
-
Customer Service Executive
2 days ago
Mumbai, India Gallant Consultant Full time**Work From Home** **Need Graduate With 1 year of Customer Service Experience** **Fluent English with Good Communication** Shift **:Day Rotational** SYSTEM REQUIREMENTS - **Windows 10**: - **i3/ i5 or above Processor**: - **4GB RAM or above**: - **Broadband with Minimum 20 MBPS Speed**: - **Wired Headphones** Round Of Interview **:5** Date Of...
-
Customer Care Executive
1 week ago
Andheri, Mumbai, Maharashtra, India Top-10 Mobile Shop Full timeExcellent Job Opportunity In Top-10 Retail's Pvt Ltd Post - **Customer Service Executive** - Exp - 0 to 1 Years Freshers Welcome Female Only Location - Andheri and Dahisar **Kindly come for interview at**: - Dev Marketing, Center Square Building, Lower Ground Floor, Opp - Senco Jewelers, Near Fidai Academy, Bharat Petrol Pump, S. V. Road, Andheri West,...
-
▷ [19/10/2025] Executive Assistant
4 weeks ago
Mumbai, India Mid-Day Full timeJob Title: Executive Assistant to Director. Location: Mumbai Experience: 3–5 years About the Role: We are seeking a smart, confident, and well-presented Executive Assistant to support the Director - Jagran Prakashan Ltd. The ideal candidate should have excellent English communication skills, be tech-savvy, and stay updated with digital tools and lifestyle...
-
Customer Service Executive
4 weeks ago
Mumbai, India Tekskills Inc. Full timeCustomer Service Executive/Process Associate Vikroli, Mumbai Good Facilitation Skills, Strong Verbal and written communication. Ability to work effectively in ambiguity, shifting priorities and multiple deadlines. Possess excellent interpersonal skills, working on weekends if required. Proficiency in Microsoft Outlook and Excel Strong communication and...
