BI Platforms Engineer

4 weeks ago

Hyderabad, Telangana, India Amgen Technology Private Limited Full time
Job Description

We are seeking a skilled BI Platforms Engineer to manage, maintain, and optimize enterprise Power BI and Tableau platforms. This role is responsible for the performance monitoring, maintenance, and reliable operation of BI servers and databases. The ideal candidate will have a strong background in platform administration, ensuring seamless performance, governance, user access, and security across all BI environments.

Roles & Responsibilities

- Platform Administration & Maintenance: Administer and maintain Power BI Service, Power BI Report Server, and Tableau Server/Cloud. You will be responsible for configuring, monitoring, and optimizing the performance, capacity, and availability of these platforms, with a preference for AWS Cloud experience.
- Security & Governance: Manage user roles, permissions, and security policies, with a strong understanding of Active Directory, SSO/SAML, and Role-Based Access Control (RBAC). You will implement governance frameworks to ensure compliance with data policies and maintain security measures to protect platforms from threats.
- Troubleshooting & Support: Monitor scheduled data refreshes and troubleshoot failures. You will also provide technical support to users, resolving issues related to system access, performance, and software. This includes acting as a key point of contact for any platform performance and uptime issues.
- Automation & Upgrades: Automate routine administrative tasks using scripting languages like PowerShell or Python. You will manage BI platform upgrades, patches, and migrations, ensuring minimal service interruptions.
- Collaboration & Documentation: Collaborate with BI developers, data engineers, and business users to ensure efficient platform usage. You will create and maintain detailed documentation of configurations, procedures, and change management.

Qualifications

- A Bachelor's degree with 5-6+ years of experience, a Master's degree with 2-3+ years, or a Diploma with 8+ years of experience in Business, Engineering, IT, or a related field.
- Overall, 5+ years of experience in BI Platform Administration is preferred.
- 3+ years of experience administering Power BI Service and/or Power BI Report Server.
- 2+ years of experience administering Tableau Server or Tableau Cloud.
- Strong knowledge of Active Directory, SSO/SAML, and RBAC.
- Scripting experience (PowerShell, DAX, or Python) for automation and monitoring.
- A strong understanding of data governance, row-level security, and compliance practices.
- Experience with platform monitoring and troubleshooting, including Power BI Gateway logs and Tableau logs.
- Familiarity with CI/CD pipelines, DevOps tools, and ITIL practices is a plus.

Soft Skills

- Analytical: Excellent analytical and troubleshooting skills.
- Communication: Strong verbal and written communication skills with the ability to work effectively with global, virtual teams.
- Initiative: A high degree of initiative and self-motivation, with a focus on achieving team goals.
- Organization: The ability to manage multiple priorities successfully.

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