3 Days Left: Customer Success Manager
1 week ago
Responsibilities:
- Own overall relationship with assigned clients, which includes increasing adoption, ensuring retention and satisfaction.
- Develop, prepare, and nurture customers for Account growth.
- Handhold clients from the sales closure stage to onboarding, training, governance, reporting and providing continued support.
- Work to identify and/or develop upsell opportunities.
- Advocate customer needs/issues cross-departmentally.
- Program manage account escalations.
- Collaborating with Sales, Product Management and Solutioning.
- Create reports, notes, presentations for business review discussions.
Qualifications
- 2+ yrs of prior experience in Customer Success or equivalent history of increasing customer satisfaction, adoption, and retention.
- Total experience: 4+ years
- Experience in Training and Education will be desirable.
- Prior experience in SaaS is preferred.
- Experience in handling Strategic Enterprise clients in the US market will be desirable.
- MBA/Masters is desirable.
Requirements
- You're driven: No one needs to push you to excel; it's just who you are.
- Very good written and verbal communication skills.
- Detail oriented and analytical.
- Strong team player but still a self-starter.
- Thrives in a multi-tasking environment and can adjust priorities on-the-fly.
- Eager to learn, adapt and perfect your work; you seek out help and put it to good use.
- You want to help and serve our customers: They win, so you win.
- Working exposure in APAC business hours & rotational schedules
- Knowledge of Salesforce and Intermediate MS Excel Skills preferred
-
Bengaluru, Karnataka, India Greentern Full timeJob DescriptionAbout GreenternGreentern is a technology consulting firm specializing in bridging technology gaps for enterprises across the globe. We help software products with right marketing and sales tools with best industry practices for their international expansion & growth. For businesses, we advise and help with right technology solutions and...
-
3 Days Left: Senior Customer Success Manager
3 weeks ago
Bengaluru, Karnataka, India Relyance AI Full timeJob DescriptionAs Relyance AIs Senior Customer Success Manager, you will be responsible for managing the adoption, expansion, retention, and overall post-implementation experience for your portfolio of customers. Youll need to establish trust and build relationships with different customer stakeholders (including managers, directors, VPs, and CISOs) and...
-
3 Days Left) Copywriter
3 weeks ago
Bengaluru, Karnataka, India Lyxel&Flamingo (L&F) Full timeJob Title: CopywriterLocation: Hustlehub Tech Park, Somasundarapalya Main Road, adjacent 27th Main Road, ITI Layout, Sector 2, HSR Layout, Haralukunte Village, Bengaluru, Karnataka 560102Days of working: 5 (Sat & Sun fixed off)About the Company:Lyxel & Flamingo is all in one Digital Marketing Solution for businesses at the intersection of art, design, and...
-
Bengaluru, Karnataka, India Reliance Retail Full timeJob DescriptionJob Title: Customer Relationship ManagerRoles and Responsibilities:1. Customer Service:Provide information about products, services, and offers to customers.Handle inbound and outbound calls to understand customer needs and resolve issues.Address customer feedback to improve service and processes.2. Sales and Operations:Drive sales through...
-
Bengaluru, Karnataka, India Proactive For Her Full timeSenior Patient coordinatorAt Proactive for Her we count on the customer service department to interact professionally with our valued customers when they have questions or concerns Were looking for a highly skilled customer service representative to join our team and handle inbound and outbound phone calls and email requests using a friendly helpful...
-
Bengaluru, Karnataka, India Hiver Full timeJob DescriptionAbout UsHiver offers teams the simplest way to provide outstanding, personalized customer service. As a customer service solution built on Gmail, Hiver is intuitive, super easy to learn, and delightful to use. Hiver is used by thousands of teams at some of the best-known companies in the world to provide attentive, empathetic, and human...
-
3 Days Left Associate Customer Success Manager
2 weeks ago
Bengaluru, Karnataka, India Informatica Full timeJob DescriptionBuild Your Career at InformaticaWe&aposre looking for a diverse group of collaborators who believe data has the power to improve society. Adventurous minds who value solving some of the world&aposs most challenging problems. Here, employees are encouraged to push their boldest ideas forward, united by a passion to create a world where data...
-
Customer Success Manager
2 weeks ago
Bengaluru, Karnataka, India Almabase Full timeJob DescriptionThe CompanyOur mission is to make education affordable by helping institutions increase alumni giving. The idea started from our founders own struggle with lack of scholarships when they were students. Watch this TEDx talk from Kalyan to learn more.We are a bootstrapped company that has grown to be a leader in the alumni software space in the...
-
3 Days Left Engineering Manager
4 weeks ago
Bengaluru, Karnataka, India CrossOver Talent Full timeJob DescriptionResponsibilities- Grow and develop teams, drive conversations with the engineers on topics such as career development, and align their growth with the long-term vision and wider business needs.- Own and drive the engineering/technical strategy for the team, deliver business-critical initiatives in the specified timeline, and actively...
-
3 Days Left) Operations Manager
1 week ago
Bengaluru, Karnataka, India Amazon Full timeAmazon s technology business is carrying on that tradition while leading the world in Cloud technologies As a member of the AWS Support team in AWS India you will be at the forefront of this transformational technology with interactions with leading companies in this space and engineers within Amazon developing the capability You will be surrounded by...
-
3 Days Left) Delivery Manager
7 days ago
Bengaluru, Karnataka, India ai Full timeb C3 ai Inc NYSE AI is a leading Enterprise AI software provider for accelerating digital transformation The proven C3 AI Platform provides comprehensive services to build enterprise-scale AI applications more efficiently and cost-effectively than alternative approaches The C3 AI Platform supports the value chain in any industry with prebuilt ...
-
3 Days Left Manager
2 weeks ago
Bengaluru, Karnataka, India Chai Point Full timeJob DescriptionRole: As a Manager - IT Operations, you will handle IT support function and operational experiences to our customers & internal teams. We&aposre looking to you for solving problems unique to our industry and creating new features that the industry has not seen before. We&aposre looking for people who are entrepreneurial and like to wear many...
-
Customer Success Manager
2 weeks ago
Bengaluru, Karnataka, India TagLynk Careers Pvt Ltd Full timeCustomer Success Manager Must have:- B.Tech degree- 3 - 5 years experience (SAAS Experience is must)- B2B Customer handling experience preferred. - Stakeholder Management is a must- Super strong communication - Verbal and written- Strong analytical thinking | Problem solving skillsRole Description:- You make our customers successful on the platform through...
-
Customer Success Manager
4 days ago
Bengaluru, Karnataka, India TagLynk Careers Pvt Ltd Full timeCustomer Success Manager Must have:- B.Tech degree- 3 - 5 years experience (SAAS Experience is must)- B2B Customer handling experience preferred. - Stakeholder Management is a must- Super strong communication - Verbal and written- Strong analytical thinking | Problem solving skillsRole Description:- You make our customers successful on the platform through...
-
Customer Success Manager
2 days ago
Bengaluru, Karnataka, India Infilect Full timeJob DescriptionInfilect is founded by two PhDs and ex-IBM-Research-Scientists to build scalable visual-AI systems to make the world a better place. Towards this goal, Infilect (https://www.infilect.com) innovates on and offers state-of-the-art cloud and AI applications to the worldwide retail industry. Infilect systems process images and videos at scale and...
-
3 Days Left) Manager-People Risk
1 week ago
Bengaluru, Karnataka, India Tesco Full timeJob DescriptionAbout the roleDeveloping and leading a high performing team; creating an environment for success by setting direction and coaching them to succeed through inspiring conversations every day. (Refer to the expectations of a manager at Tesco- the minimum standards) - Initiates and designs continuous improvements initiatives to drive performance...
-
3 Days Left: Escalation Specialist
4 weeks ago
Bengaluru, Karnataka, India Amazon Full timeDESCRIPTIONThe mission of Amazon Global Security Operations GSO is to mitigate security and operational risks to our associates physical assets and brand Global Security Operations Centre GSOC supports Amazon Worldwide Stores by providing 24 7 services including alarm monitoring and response incident triage and crisis management Amazon is hiring an...
-
3 Days Left Senior Customer Sucess Manager
3 weeks ago
Bengaluru, Karnataka, India Aditi Consulting Full timeJob DescriptionHi Folks,We are hiring for Sr Customer Sucess ManagerYeras : 8+Contract : 1 yearLocation : Bangalore/Mumbai ( Hybrid)Shift : GenralJDStrong knowledge of the Customer Success Industry from B2B SAAS onlyAbility to understand customers business objectives and challenges, and define strategies to implement digital selling programsEstablish and...
-
Preferred Success Customer Success Manager
4 weeks ago
Bengaluru, Karnataka, India SAP Full timeWe help the world run betterAt SAP we enable you to bring out your best Our company culture is focused on collaboration and a shared passion to help the world run better How We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences values flexibility and is aligned to our purpose-driven and...
-
3 Days Left Project Manager
1 day ago
Bengaluru, Karnataka, India ProArch Full timeAt ProArch Cybersecurity, our customers are our lifeblood, and our service delivery revolves around enhancing our customers' businesses by providing tailored defense strategies, proactive offensive testing, and strategic risk measurement, all supported by the latest automation technology. We are dedicated to creating an innovative environment that exceeds...