Simplotel Technologies

About Simplotel

- Simplotel is a Bangalore based, Software-as-a-Service (SaaS) company helping over 3,000 hotels across 26 countries grow their direct business. We are powering e-commerce for some of the largest hotels in India.

- The name Simplotel comes from a combination of Simple and Hotel - our mission is to Simplify the life of hoteliers through technology. Simplotel is a 'Shopify for Hotels', was founded in October 2013 and is funded by Go-MMT - India's largest Online Travel Agency.

- Simplotel was awarded the best startup in travel & hospitality for 2021 by Startup India, an initiative of the Union Ministry of Commerce & Industry in India.

(https://www.startupindia.gov.in/nsa2021results/travel.html)

What are we looking for?

- A candidate responsible for overseeing the efficient management and delivery of content. This position requires a detail-oriented individual with exceptional organizational skills, a strong understanding of content management systems, and the ability to collaborate with cross-functional teams.

- The candidate must also possess knowledge of the best SEO practices to optimize the website for our customers. The Content Operations Specialist will play a vital role in ensuring the timely and accurate publication of content while maintaining high-quality standards.

Required Skills and Experience:

- 0 - 2 years of experience

- Excellent written and spoken English

- Ability to modify (write and edit) content for hotels and the travel industry

- Basic technical skills to work with content management systems

- Ability to work with customers - large and small

- Ability to collaborate within a team and with cross-functional departments

- Ability to manage time and hit deadlines

- Knowledge and best practices for Search Engine Optimization

- Any bachelor's degree (preferably Journalism & Mass Comm), with English as the first language

Roles and Responsibilities:

- Oversee the end-to-end management of content

- Modify, write, and edit content tailored for hotels and the travel industry to meet client specifications and industry standards.

- Ensure changes are published accurately and on schedule.

- Work closely with cross-functional teams, including marketing, design, and development, to ensure seamless content integration and execution.

- Engage with customers to understand their content needs and provide support for content-related inquiries or issues.

- Perform regular content audits to ensure SEO compliance and identify areas for improvement.

- Stay updated with industry trends and SEO developments to continuously optimize content strategies.

- Maintain a high level of attention to detail in all aspects of content creation and management.

- Prioritise tasks effectively to meet deadlines and manage multiple content projects simultaneously.

- Monitor content workflows and ensure timely completion of content-related tasks.

- Provide excellent customer service by addressing content-related queries and issues promptly.

- Assist customers in navigating content management tools and understanding content strategies.