Customer Experience

1 week ago

Chennai Tamil Nadu, India Weekday AI Full time

This role is for one of the Weekday s clientsSalary range Rs 400000 - Rs 500000 ie INR 4-5 LPA Min Experience 2 yearsLocation ChennaiJobType full-timeWe are seeking a dynamic and customer-focused professional to join our online sales and engagement team In this role you will represent a luxury retail experience across digital platforms helping customers through their buying journey with personalized attention care and expert product knowledge You will play a vital part in building lasting relationships and driving sales through exceptional service RequirementsKey Responsibilities Engage with customers via chat WhatsApp and audio video calls providing prompt accurate and courteous assistance Stay updated on product features brand policies and services to guide customers confidently Support customers throughout the pre-purchase purchase and post-purchase stages to ensure a seamless experience Build trust and rapport by understanding individual customer needs preferences and styles Proactively follow up on inquiries to ensure timely order fulfillment and customer satisfaction Maintain high standards of service and communication across all customer touchpoints to ensure customer delight What Were Looking For 12 years of experience in customer service or sales preferably within a luxury retail or high-end e-commerce environment Excellent written and verbal communication skills to represent a premium brand voice A genuine passion for people and customer-centric service Strong interpersonal skills with the ability to build rapport and engage in meaningful conversations Comfort with flexible working hours days as needed Proficiency in social media platforms and MS Office tools Word Excel Key Skills Online Sales Customer Engagement Retail E-commerce Relationship Management Communication Skills Luxury Customer Service

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    5 days ago

    Saidapet, Chennai, Tamil Nadu, India Full Potential Solutions Full time

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    Chennai, Tamil Nadu, India Expeditors Full time

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    1 week ago

    Chennai, Tamil Nadu, India Expeditors Full time

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    T Nagar, Chennai, Tamil Nadu, India EAZYMED TECHNOLOGIES PRIVATE LIMITED Full time

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    Chennai, Tamil Nadu, India Expeditors Full time

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