Only 24h Left Service Advisor Automobile

3 weeks ago


Kollam, Kerala, India panachamoottil Full time

Job Summary The Service Advisor will act as the key link between the customer and the service department The role involves receiving customers understanding their vehicle concerns preparing job cards coordinating with the workshop team and ensuring timely delivery with customer satisfaction Key Responsibilities Greet customers understand their service requirements and prepare detailed job cards Provide accurate service estimates time cost spare parts Coordinate with mechanics technicians and the service team for smooth workflow Update customers on the progress of service repairs and obtain approvals for additional jobs Ensure vehicles are serviced quality checked and delivered on time Handle customer complaints professionally and escalate unresolved issues to the Service Manager Promote value-added services AMC extended warranty and accessories Maintain service records and prepare daily weekly reports Ensure high standards of customer care grooming and showroom discipline Support the branch in achieving monthly service revenue and customer satisfaction targets Qualifications Skills Diploma Graduate in Automobile Mechanical Engineering or equivalent 1-3 years of experience in two-wheeler automobile service advisory Strong customer-handling and communication skills Technical knowledge of two-wheelers Honda preferred Ability to multitask and work under pressure Proficiency in MS Office and Dealer Management Systems DMS Compensation Fixed Salary Incentives based on service performance Job Types Full-time Permanent Pay 12 000 00 - 18 000 00 per month Benefits Health insurance Provident Fund Work Location In person



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