Consultant - Business Consulting (Telecom, OSS/BSS)

Job Description

Job Description:

- Infosys NYSE INFY is a global leader in consulting technology and outsourcing solutions
- We enable clients in more than 46 countries to stay a step ahead of emerging business trends and outperform the competition
- Infosys Consulting IC partners with clients from strategy through execution to transform their businesses in areas such as business IT strategy processes organization systems and risk
- Infosys Consulting has 2600 people across the US Europe APAC and India contributing over 628m in consulting revenue annually
- We are Value Integrators we deliver realized business value by managing transformations from strategy setting direction through execution including operating and optimizing delivered solutions
- Infosys Consulting CME Communication Media Entertainment is dedicated to serving Communications Media and Entertainment firms globally
- The team in India works with its overseas counterparts and client teams to provide business consulting services to clients in the US Europe and Asia Pacific markets
- New business models industry mergers customer personalization and AI led disruption of business operations are just a few of the trends that we are helping a number of large brands to navigate and win new market share around

Key Responsibilities:

- Gathering identifying and documenting business requirement and creating functional specifications for new systems and processes
- Assessing as is processes doing gap analysis creating to be processes and making recommendations to implement changes
- Consulting clients in analyzing B2B customer segments for growth opportunities designing B2B customer analytics
- Technology Project Management including managing technology vendors and client stakeholders
- Manage large projects and programs in a multi vendor scenario and globally spread team and deliver the outcome leveraging Agile principle and applying DevOps capabilities
- Lead and manage pursuits with telecom prospects specifically articulating Infosys products and services unique value proposition through practical use cases across the value chain
- Manage design and implement leading edge client specific solutions including development of business case IT strategy development and tools software considerations around Digital solutions
- Work closely with client IT teams and business personnel to uncover opportunities and draw actionable insights
- Involvement in additional internal firm building activities such as knowledge management and recruiting
- Lead and support sales efforts for new and existing clients in creation of proposals preparation and facilitation of sales presentations plan and participate in client meetings and discussions
- Represent Infosys Consulting and present papers in industry conferences
- Provide Technology and Consulting Leadership within outside the firm on trends around one or more of latest Digital technologies Robotic Process Automation Business Intelligence Artificial Intelligence Machine Learning Big Data technologies Data Analytics IoT etc
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Technical Requirements:

- Previous consulting experience in a leading consulting firm is preferred
- At least 3 years of experience in Business Analysis designing defining or managing projects on digital technologies in telecom industry
- Bachelor s degree Full time MBA PGDM from Tier1 Tier2 B Schools in India or foreign equivalent required
- Understanding of B2B marketing processes in telecom
- Project program management of large and complex IT projects programs
- Managing implementation of various BSS OSS products and assist in areas including Wireless networks Network as a Service Omni Channel Customer engagement and Payments Billing and Revenue Assurance
- Digital technology areas like mobility cloud data analytics insights and reporting platforms like Power BI IOT AI ML
- Business analysis Process definition and continuous improvement exercises using various business consulting tools and methodologies

Additional Responsibilities:

- Customer centric redesign of operations and business processes
- Strong knowledge of Agile development practices Scrum methodologies and tools

Preferred Skills:

Domain->Telecom->OSS/BSS,Domain->Telecom->Telecom - ALL