Process Manager

7 days ago

Pimpri, India SteepGraph Full time

Process Manager – Quality & Compliance Location: Pune Experience: 8+ years Are you passionate about building high-impact processes that drive excellence and compliance? Join SteepGraph as our Process Manager – Quality & Compliance and play a key role in shaping our organizational standards and continuous improvement culture. 🔧 What You'll Do Process Design & Governance - Identify and bridge process gaps across departments - Standardize and implement effective operational workflows - Define governance models and partner with teams for smooth execution Quality Assurance & Audits - Conduct internal audits and compliance assessments - Investigate non-conformities, identify root causes, and recommend corrective actions - Ensure alignment with ISO, CMMI, and other regulatory frameworks Continuous Improvement - Drive cross-functional process improvements and efficiency gains - Promote a lean, agile, and quality-focused work culture Reporting & Metrics - Establish and monitor KPIs across departments - Share insights to improve overall performance and accountability Process Automation - Collaborate with IT to digitalize key business processes - Define functional specs and validate system implementations Training & Compliance - Deliver quality and compliance training across teams - Stay up to date on regulatory changes and maintain audit readiness ✅ What You Bring - Bachelor’s in Engineering/Technology/Business (Master’s preferred) - 8+ years in process management and quality assurance - Deep understanding of ISO standards (esp. ISO 9001), CMMI, and audit methodology - Certifications like ISO Lead Auditor, Six Sigma (Green/Black Belt) preferred - Familiarity with digital tools (e.G., Jira, Confluence, Power BI) - Strong analytical, communication, and stakeholder management skills - Experience in IT Service company.

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