Client Solutions Manager

Job Description

Meta is seeking a Client Solutions Manager (CSM) to join our Global Business Group team based out of India. The CSM will work with large local advertisers, who are operating multi-channel, and combine a focus on digital marketing (performance, brand, full funnel) on the Meta platforms. We are looking for a individual who puts customers at the core of everything and has a firm belief that the future of marketing is technology and data enabled and grounded in measurable outcomes. With proven understanding of online performance and brand marketing, the CSM is responsible to drive revenue by advising on campaigns on Meta platforms, optimizing the advertising solutions, use data and analytics to build consultative advice for our customers and explore usage of suite of business messaging across customer lifecycle.

Client Solutions Manager - Financial Services and Real Estate Responsibilities:

- Work with brands to understand their business objectives and develop the Meta strategy in partnership with the Client Partner, which will constitute building on insights, crafting media plans, page strategy, creative and measurement recommendations
- Leverage Meta's extensive Performance Marketing (Direct Response) solutions and Brand solutions apart from the growing Business Messaging suite to the benefit of our advertisers
- Build key stakeholder relationships both internally and externally, and acts as a key influencer in shaping product roadmaps, platform strategy and the overall Meta narrative
- Provide dedicated account management to top clients, to develop, manage, optimize, and support strategic account plans, and leverage data to create business solutions for clients
- Develop financial services and real estate vertical expertise, including industry research and perspective, to drive overall business objectives and marketing solutions for advertisers
- Media Planning, Strategy, and Measurement - Manage planning, execution, ongoing reporting and optimization of campaigns
- Project Management - Manage complex work streams to optimize marketing objectives for clients
- Manage analytics and dashboards to advise clients (for example, daily client-facing data and insights reporting, understanding performance across hundreds of accounts used by clients, setting up pipelines to pull conversion and impression data)

Minimum Qualifications:

- Bachelor's degree
- 3+ years of experience in performance marketing and/or account management roles
- Demonstrated experience of digital performance marketing and accompanying Meta advertising solutions
- Critical thinking, analytical and technical skills are essential, as well as patience, persistence, and the ability to arrive at solutions in a structured manner
- Demonstrated dexterity to develop and manage cross functional partnership as well as client relationships in complex and rapidly evolving environment
- Willingness to travel

Preferred Qualifications:

- Masters Preferred
- Experience in Digital Marketing or Growth function in Financial Services or Prop-tech space

About Meta:

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible todaybeyond the constraints of screens, the limits of distance, and even the rules of physics.

Individual compensation is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base hourly rate, monthly rate, or annual salary only, and do not include bonus, equity or sales incentives, if applicable. In addition to base compensation, Meta offers benefits. Learn more about benefits at Meta.