Guest Relations Executive

2 weeks ago

Nagpur, India goSTOPS Full time

Job Title: Guest Relations Executive / Senior Guest Relations Executive We are looking for a Guest Relations Executive / Senior Guest Relations Executive to join our team at goSTOPS, India's fastest-growing backpacker hostel brand. As a key member of the team, you will be responsible for ensuring an exceptional guest experience at our properties in North India, fostering a welcoming and vibrant atmosphere for all visitors. Roles and Responsibilities ● Guest Services: Greet and welcome guests with a pleasant demeanor, providing excellent customer service throughout their stay. ● Front Desk Operations: Manage check-ins and check-outs efficiently, ensuring accurate completion of all necessary documentation. ● Communication: Handle phone calls, messages, and inquiries, redirecting them to relevant departments when necessary. ● Administrative Support: Maintain and organize files, records, and documents, updating them as needed. Create and manage spreadsheets for reporting and operational needs. ● Property Management Support: ○ Conduct inventory checks and maintain records. ○ Assist in the procurement of monthly supplies. ○ Step in as the property in-charge during the absence of the property manager. ● Food and Beverage Assistance: Support the service of food and beverages to ensure guest satisfaction. ● Bookkeeping Assistance: Issue invoices, checks, and assist in basic bookkeeping tasks. ● Cross-Location Travel: Be willing to travel to other properties in South and West India when required. Qualifications/Knowledge/Experience ● A minimum of 6 months of industrial training or relevant experience in hospitality. ● A pleasant personality and excellent verbal and written communication skills. ● Final-year student or graduate from a Hotel Management program is preferred. ● Flexibility and enthusiasm for traveling across our properties. What We Offer ● Compensation: A competitive salary, plus PLI, Provident Fund, and ESIC. ● Performance Incentives: Performance-linked incentives of up to 35% of the gross salary. ● Additional Perks: Complimentary accommodation and meals provided by the company. ● The opportunity to work at multiple PAN India locations.

  • Guest Relation Executive

    6 days ago

    Nagpur, India Burger Bar Full time

    Skillset: - An outgoing personality - Outstanding communication abilities - Excellent organizational and time-management skills - Proficient in English, Hindi, Marathi **RESPONSIBILITIES**: - Attend to special guests (e.g. VIPs) and answer their inquiries - Provide information about menu and other services - Anticipate guest needs and build rapport with...

  • Guest Relation Executive

    1 week ago

    Nagpur, India HOTEL HARDEO PVT. LTD Full time

    Attend to guests courteously and deal promptly with their requests and queries. Have Detailed information about the hoteland city. Check on VIPguest movements, complete their pre-registrationformalities. Allocate rooms to all arriving guests after checking the guest preferences. Collect guest feedback forms and do any possible first hand service recovery...

  • Guest Relation Executive

    6 days ago

    Nagpur, Maharashtra, India The Lalamama Brewing Company Full time

    we require a Guest relations executive who will ensure an exceptional guest experience at our brewery pub/restaurant. As a GRE you will be the primary point of contact for all guests, addressing their needs, handling any issues or concerns, and ensuring a welcoming and enjoyable atmosphere. This role will involve a mix of direct guest interactions, managing...

  • Concierge/ Guest Relation

    18 hours ago

    Nagpur, Maharashtra, India G S HEALTHCARE & IMAGING Full time ₹ 24,00,000 - ₹ 30,00,000 per year

    We are seeking a warm, polished, service-oriented Concierge to deliver a premium hospitality experience for our patients and guests. The ideal candidate will welcome patients, assist with appointments and directions, coordinate comfort services, and ensure a seamless, luxurious experience throughout their visit.RequirementsExperience in hospitality, guest...

  • Job for Guest Relation Executive

    2 weeks ago

    Nagpur, India Seven Consultancy Full time

    JOB DETAILS Provide upscale guest service experiences for clients throughout their stayEnsure clients are properly greeted upon their arrival Monitor daily bookings and ensure assigned rooms are prepared prior to check-in Coordinate luggage collection and storage Oversee check-in and check-out procedures, including reservations and financial transactions...

  • Job for Guest Relation Executive

    1 week ago

    Nagpur, India Seven Consultancy Full time

    JOB DETAILS Provide upscale guest service experiences for clients throughout their stayEnsure clients are properly greeted upon their arrival Monitor daily bookings and ensure assigned rooms are prepared prior to check-in Coordinate luggage collection and storage Oversee check-in and check-out procedures, including reservations and financial transactions...

  • Concierge/ Guest Relation

    2 days ago

    Nagpur, Maharashtra, India Rosewood Women Hospital Full time

    **Requirements**: - Experience in hospitality, guest relations, or premium customer service (hotel/airline/hospital preferred) - Excellent communication, etiquette, and interpersonal skills - Professional grooming and a compassionate approach Pay: ₹10,000.00 - ₹25,000.00 per month Work Location: In person

  • Job for Female

    2 weeks ago

    Nagpur, India Seven Consultancy Full time

    JOB DETAILS Provide upscale guest service experiences for clients throughout their stayEnsure clients are properly greeted upon their arrival Monitor daily bookings and ensure assigned rooms are prepared prior to check-in Coordinate luggage collection and storage Oversee check-in and check-out procedures, including reservations and financial transactions...

  • Job for Female

    1 week ago

    Nagpur, India Seven Consultancy Full time

    JOB DETAILS Provide upscale guest service experiences for clients throughout their stayEnsure clients are properly greeted upon their arrival Monitor daily bookings and ensure assigned rooms are prepared prior to check-in Coordinate luggage collection and storage Oversee check-in and check-out procedures, including reservations and financial transactions...

  • Guest Experience Expert

    7 days ago

    Nagpur, Maharashtra, India Marriott International, Inc Full time

    **Job Number** 24153624 **Job Category** Rooms & Guest Services Operations **Location** Le Méridien Nagpur, Wardha Road, Nagpur, Maharashtra, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to...