Voice Process Executive

3 days ago

Salem Nashik, India Impact Hr Km Solutions Full time
Job Description

Description

We are seeking a dedicated and enthusiastic Voice Process Executive to join our team in India. This role is ideal for freshers or entry-level candidates looking to start their career in customer service and voice operations.

Responsibilities

- Handle inbound and outbound calls in a professional manner.
- Provide excellent customer service by addressing customer queries and issues.
- Maintain accurate records of customer interactions and transactions.
- Collaborate with team members to improve processes and customer satisfaction.
- Achieve individual and team performance goals.

Skills and Qualifications

- Excellent verbal communication skills in English and local languages.
- Ability to handle customer inquiries and resolve issues effectively.
- Strong listening skills and attention to detail.
- Basic computer skills and familiarity with MS Office applications.
- Strong interpersonal skills and a positive attitude.

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