People Services Team Coordinator

About Us At Cloudflare we are on a mission to help build a better Internet Today the company runs one of the world s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies Cloudflare protects and accelerates any Internet application online without adding hardware installing software or changing a line of code Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network which gets smarter with every request As a result they see significant improvement in performance and a decrease in spam and other attacks Cloudflare was named to Entrepreneur Magazine s Top Company Cultures list and ranked among the World s Most Innovative Companies by Fast Company We realize people do not fit into neat boxes We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills and we are ready to help you do that We cannot complete our mission without building a diverse and inclusive team We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare Come join us Available Location Bengaluru India What You Would Do Here Our focus is getting the best people to work at Cloudflare and then allowing them to do their best work We are looking for a passionate and detail-oriented People Experience Coordinator to join our team and champion this mission within the APJC region In this vital role you will be the first point of contact for our employees ensuring their journey is smooth and positive You will be instrumental in creating a seamless experience by resolving inquiries managing data with precision and ensuring our People processes are efficient and effective This is an exciting opportunity to provide exceptional support to our internal teams and contribute to building a world-class employee experience as our organization expands Responsibilities Champion a seamless employee journey Act as the first point of contact for employees across the diverse APJC region providing guidance and support through key moments like onboarding internal transfers organizational changes and offboarding to ensure a positive and consistent experience Be a trusted guide for employee inquiries Skillfully manage and resolve a wide range of questions from our people regarding HR policies benefits and payroll ensuring every interaction is handled with empathy accuracy and a focus on providing a world-class service Elevate the employee experience through proactive support Serve as a friendly liaison between employees and specialized teams like Payroll or Benefits advocating for our people to resolve complex issues and ensuring their needs are met promptly and effectively Uphold the integrity of our people s information Meticulously maintain employee data across our HR systems ensuring the confidentiality and accuracy of sensitive information and contributing to a trustworthy People function Enhance our support resources Help create and maintain clear documentation and resources for employees and managers empowering them to find answers to common questions quickly and easily Contribute to a culture of continuous improvement Identify opportunities to enhance our processes and support models based on employee feedback and direct interactions helping us build a better workplace experience across the APJC region Skills and Experience 1-2 years in HR administration and comfortable handling sensitive employee information Highly organized process-oriented with a keen eye for detail Enjoys working with data and is skilled using Excel or Google Sheets Strong customer-first mindset and a genuine desire to support colleagues Effective communicator who can clearly explain information - verbally and in writing - to employees across the APJC region Thrives in a dynamic environment and can skillfully manage changing priorities Familiarity with Workday or ZenDesk would be an advantage What Makes Cloudflare Special We re not just a highly ambitious large-scale technology company We re a highly ambitious large-scale technology company with a soul Fundamental to our mission to help build a better Internet is protecting the free and open Internet Since 2014 we ve equipped more than 2 400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work technology already used by Cloudflare s enterprise customers at no cost In 2017 we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free so that their constituents have access to election information and voter registration Since the project we ve provided services to more than 425 local government election websites in 33 states We released to help fix the foundation of the Internet by building a faster more secure and privacy-centric public DNS resolver This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released Here s the deal - we don t store client IP addresses never ever We will continue to abide by our and ensure that no user data is sold to advertisers or used to target consumers Sound like something you d like to be a part of We d love to hear from you This position may require access to information protected under U S export control laws including the U S Export Administration Regulations Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U S export laws without sponsorship for an export license Cloudflare is proud to be an equal opportunity employer We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness All qualified applicants will be considered for employment without regard to their or any other person s perceived or actual race color religion sex gender gender identity gender expression sexual orientation national origin ancestry citizenship age physical or mental disability medical condition family care status or any other basis protected by law We are an AA Veterans Disabled Employer Cloudflare provides reasonable accommodations to qualified individuals with disabilities Please tell us if you require a reasonable accommodation to apply for a job Examples of reasonable accommodations include but are not limited to changing the application process providing documents in an alternate format using a sign language interpreter or using specialized equipment If you require a reasonable accommodation to apply for a job please contact us via e-mail at hr cloudflare com or via mail at 101 Townsend St San Francisco CA 94107