Senior Business Analyst

4 weeks ago

Noida, India Valuecoders Full time

Job Description Core Responsibilities Pre-Sales Support - Collaborate with sales and solution teams to understand client requirements. - Prepare proposals, solution documents, business cases, and effort estimations. - Conduct product demonstrations, presentations, and client workshops. - Support RFPs/RFIs with detailed functional and technical inputs. Requirement Gathering & Analysis - Engage with stakeholders to elicit, analyze, and document requirements. - Define user stories, acceptance criteria, and success metrics. - Prepare BRDs, FRDs, wireframes, and workflow diagrams. - Ensure requirement sign-off and alignment with client expectations. Project Delivery Support (Post-Sales) - Act as the liaison between client and technical teams during development. - Track scope, manage change requests, and ensure proper documentation. - Validate deliverables against agreed requirements and quality standards. - Conduct UAT sessions and obtain formal client acceptance. Client Relationship Management - Build trusted partnerships with clients and act as a single point of contact. - Anticipate client needs and provide consultative guidance. - Ensure high client satisfaction through regular feedback and updates. Process & Documentation Excellence - Maintain and standardize requirement documents, templates, and BA processes. - Ensure compliance with industry best practices and organizational standards. - Mentor junior analysts and support continuous improvement. Cross-Functional Collaboration - Work closely with product managers, UI/UX teams, architects, and QA. - Ensure seamless handover from pre-sales to delivery teams. - Collaborate with marketing teams to build case studies and solution decks. Must-Have SkillsTechnical & Domain Skills - Strong understanding ofweb and mobile application development lifecycle. - Experience in creating BRDs, FRDs, wireframes, user journeys, and mockups. - Hands-on with tools likeJIRA, Confluence, Figma, Balsamiq, MS Visio. - Familiarity withAgile/Scrum methodologiesand sprint ceremonies. - Experience in RFP/RFI response management and effort estimation. - Knowledge of APIs, integrations, and system architecture basics. Soft Skills - Excellent communication, presentation, and stakeholder management skills. - Strong analytical thinking and structured problem-solving ability. - Ability to translate business needs into technical requirements clearly. - Negotiation and conflict management skills. - Leadership qualities to mentor junior analysts and manage client expectations. - Good-to-Have SkillsExposure tocloud platforms (AWS, Azure, GCP)and SaaS products. - Knowledge of compliance frameworks (GDPR, HIPAA, PCI-DSS). - Experience inproduct strategy, roadmaps, and go-to-market support. - Prior background in consulting or IT services pre-sales roles. Experience Requirements - 10 to 15 years of professional experience, with significant exposure inBusiness Analysis for IT services (web & mobile apps). - Minimum 3 5 years of client-facing pre-sales experience. - Proven track record of leading requirements gathering for large-scale projects. KPIs / Success Metrics Proposal Win Rate: - % of proposals/RFPs converted into projects. - Requirement Accuracy:% of requirements delivered without major rework. - Client Satisfaction Score (CSAT):Feedback ratings from clients. - Delivery Alignment:On-time, in-scope, and quality-verified deliverables. - Cross-Team Collaboration Score:Feedback from delivery, sales, and product teams. - Documentation Quality Index:Standardization and clarity of BA artifacts.

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