Senior Business Analyst

About the Organisation :

DataFlow Group is a pioneering global provider of specialized Primary Source Verification (PSV) solutions, and background screening and immigration compliance services that assist public and private organizations in mitigating risks to make informed, cost-effective decisions regarding their Applicants and Registrants.

About the Role :

Were currently searching for an experienced business analyst to help guide our organization to the future. From researching progressive systems solutions to evaluating their impacts, the ideal candidate will be a detailed planner, expert communicator, and top-notch analyst. This person should also be wholly committed to the discovery and development of innovative solutions in an ever changing digital landscape.

Duties and Responsibilities :

Strategic Alignment :

- Collaborate closely with senior leadership (e.g., C-suite executives, Directors) to understand their strategic goals, key performance indicators (KPIs), and critical information needs.

Requirements Elicitation & Analysis :

- Facilitate workshops, interviews, and other elicitation techniques to gather detailed business requirements for corporate analytics dashboards.

- Analyze and document these requirements clearly, concisely, and unambiguously, ensuring alignment with overall business strategy.

User Story & Acceptance Criteria Definition :

- Translate high-level business requirements into detailed user stories with clear and measurable acceptance criteria for the development team.

Data Understanding & Mapping :

- Work with data owners and subject matter experts to understand underlying data sources, data quality, and data governance policies relevant to the dashboards. Collaborate with the development team on data mapping and transformation logic.

Dashboard Design & Prototyping Collaboration :

- Partner with UI/UX designers and the development team to conceptualize and prototype dashboard layouts, visualizations, and user interactions that effectively communicate key insights to senior stakeholders. Provide feedback and ensure designs meet business requirements and usability standards.

Stakeholder Communication & Management :

- Act as the central point of contact between senior leadership and the development team. Proactively communicate progress, challenges, and key decisions to all stakeholders. Manage expectations and ensure alignment throughout the project lifecycle.

Prioritization & Backlog Management :

- Work with stakeholders to prioritize dashboard development based on business value and strategic importance. Maintain and groom the product backlog, ensuring it reflects current priorities and requirements.

Testing & Validation Support :

- Support the testing phase by reviewing test plans, participating in user acceptance testing (UAT), and ensuring the delivered dashboards meet the defined requirements and acceptance criteria.

Training & Documentation :

- Develop and deliver training materials and documentation for senior users on how to effectively utilize the new dashboards and interpret the presented data.

Continuous Improvement :

- Gather feedback from users post-implementation and work with the development team to identify areas for improvement and future enhancements to the corporate analytics platform.

Industry Best Practices :

- Stay abreast of the latest trends and best practices in business intelligence, data visualization, and analytics.

Project Management :

- Develop and maintain project plans for agreed initiatives in collaboration with stakeholders. Monitor project progress against defined timelines, prepare and present regular project status reports to stakeholders.

Qualifications :

- Bachelor's degree in Business Administration, Computer Science, Information Systems, Economics, Finance, or a related field.

- Minimum of 10+ years of experience as a Business Analyst, with a significant focus on business intelligence, data analytics, and dashboard development projects.

- Proven experience in leading requirements gathering, and analysis efforts with senior leadership and executive stakeholders, and able to translate complex business requirements into clear and actionable technical specifications.

- Demonstrable experience in managing BI and dashboarding projects, including project planning, risk management, and stakeholder communication

- Strong understanding of reporting, data warehousing concepts, ETL processes and data modeling principles.

- Excellent knowledge of data visualization best practices and principles of effective dashboard design.

- Experience working with common business intelligence and data visualization tools (e.g., Tableau, Power BI, Qlik Sense).

- Exceptional communication (written and verbal), presentation, and interpersonal skills, with the ability to effectively communicate with both business and technical audiences.

- Strong facilitation and negotiation skills to lead workshops and drive consensus among diverse stakeholder groups.

- Excellent analytical and problem-solving skills with keen attention to detail.

- Ability to work independently and manage multiple priorities in a fast-paced environment.

- Experience with Agile methodologies (e.g., Scrum, Kanban).