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4 weeks ago

Panchkula HR IN Chopra Consultancy Full time

We are looking for a confident and experienced Telecaller to join our immigration team The ideal candidate will handle inbound and outbound calls counsel clients about visa and immigration processes for countries like the UK Australia Canada USA and Schengen and assist them throughout their application journey Key Responsibilities Handle inbound and outbound calls related to visa and immigration inquiries Provide accurate information regarding visa categories documentation and procedures Follow up with potential leads maintain client records and ensure timely communication Counsel clients over the phone about suitable visa options based on their profile Convert inquiries into successful applications through effective communication and persuasion Coordinate with the documentation and processing teams for application updates Maintain a daily call report and update CRM or database with client details Achieve monthly call and conversion targets set by the management Required Skills and Qualifications Minimum 2 years of experience as a Telecaller or Visa Counsellor Immigration background preferred Strong communication and interpersonal skills English proficiency is a must Good knowledge of immigration procedures for the UK Australia Canada USA and Schengen Strong follow-up skills and attention to detail Basic computer knowledge MS Office CRM tools Job Types Full-time Permanent Pay 15 000 00 - 20 000 00 per month Work Location In person

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