Tele Caller Executive

4 weeks ago

Panchkula HR IN AssetPlus Full time

A tele caller job description includes making outbound calls to prospects to promote products or services handling inbound customer inquiries explaining product benefits and following up on leads Key responsibilities also involve resolving customer issues maintaining accurate customer records in a database Essential skills include strong communication persuasion active listening and basic computer data entry skills Job responsibilities Make outbound calls to potential and existing customers to generate interest and leads Explain product features benefits and pricing to prospective clients Handle inbound calls answer inquiries and address customer concerns or complaints Persuade customers to make purchases or schedule appointments Follow up with leads and customers to ensure satisfaction and guide them through the sales funnel Maintain accurate records of customer interactions and update contact information in a database often using CRM software Achieve daily weekly or monthly sales and call targets Conduct market research to understand customer needs and trends Collaborate with sales or support teams to improve the overall customer experience Required skills and qualifications Communication Exceptional verbal and written communication skills are essential Interpersonal skills Strong ability to engage with customers and build rapport Resilience Ability to handle rejection and maintain a positive attitude Technical proficiency Basic computer skills for data entry are required Education A high school diploma is typically the minimum requirement though a bachelor s degree can be a plus Experience Previous experience as a telecaller or in a similar customer service or sales role is often preferred Job Type Full-time Pay 10 000 00 - 20 000 00 per month Work Location Remote

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