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E-commerce Executive
1 month ago
b We are seeking a detail-oriented and proactive Ecommerce Assistant to join our dynamic team The ideal candidate will assist in the day-to-day operations of our online store ensuring a seamless shopping experience for our customers This role requires a combination of technical skills creative problem-solving and a strong understanding of ecommerce best practices Key Responsibilities xc2 xb7 Assist in the creation editing and maintenance of product listings particularly Etsy and E-bay Portal xc2 xb7 Ensure product information images and pricing are accurate and up-to-date xc2 xb7 Manage inventory levels and coordinate with the warehouse team for stock updates Customer Service xc2 xb7 Handle customer inquiries via email chat and phone xc2 xb7 Resolve customer issues and complaints promptly and effectively xc2 xb7 Process returns and refunds according to company policy Order Processing xc2 xb7 Monitor and process incoming orders xc2 xb7 Coordinate with shipping and logistics teams to ensure timely delivery xc2 xb7 Track shipments and provide customers with updates on their orders Marketing Support xc2 xb7 Support the creation of promotional materials and content for the website and other digital platforms xc2 xb7 Analyze sales data and customer feedback to identify trends and suggest improvements xc2 xb7 Perform regular checks to ensure the website is functioning correctly xc2 xb7 Assist with updating website content banners and promotional information Reporting and Analysis xc2 xb7 Generate regular reports on sales traffic and customer behavior xc2 xb7 Analyze data to identify areas for improvement and support decision-making processes xc2 xb7 Assist in competitor analysis and market research Qualifications xc2 xb7 Bachelor s degree in Marketing Business or related field preferred xc2 xb7 Proven experience in an ecommerce or retail environment xc2 xb7 Strong computer skills including proficiency in Microsoft Office Suite and ecommerce platforms Amazon com Etsy E-bay and Website xc2 xb7 Excellent written and verbal communication skills xc2 xb7 Strong organizational and time-management skills xc2 xb7 Ability to work independently and as part of a team Benefits Competitive salaryPaid time off and holidaysEmployee discount on productsOpportunities for professional development and growthInterested candidate can share their cv on Sonali Gandhi growder com or on 6354914987Job Types Full-time PermanentPay xe2 x82 xb915 000 00 - xe2 x82 xb920 000 00 per monthBenefits Internet reimbursementLeave encashmentPaid sick timeProvident FundSchedule Day shiftExperience E-commerce 1 year Preferred total work 1 year Preferred Work Location In person
